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Shell Card Nonsense

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CreditFlow
Established Member

Shell Card Nonsense

Whats up guys.. long time reader here and have finally gotten around to signing up. I have learned quite a bit and it's really helped me build my credit, everything been going well except for my stupid Shell card..

The card has not reported since June 19th 2007 which just so happens to be the month I had the highest balance on it ever. It shows the balance of $447 out of a $600 credit line which is keeping my score down. I've called them 3 times about it and the first time they said it was due to "system upgrades" and to give it a couple weeks. Called again and expressed the urgency that this be resolved and was told they would try to manually update me and so I told them to give me a CLI while they were at it.. a hard pull later my line is up to $1200. A couple more weeks go by and I see that my report is STILL not updated and of course doesn't even show the CLI.. so it was a waste of a hard. I call again and am basically told i'm SOL until "sometime in Jan 08" when the "system upgrades" are completed.

So is there anything that can be done about this?? This stupid card is basically keeping me from the 700 club as I'm right on the edge of getting there.

Message Edited by Cadillacz on 12-14-2007 12:34 PM
Message 1 of 6
5 REPLIES 5
Creditaddict
Legendary Contributor

Re: Shell Card Nonsense

you can dispute it through the credit report. The balance should freeze 0 while they are researching this. the only bad thing is it could end up freezing off your report for good. but at this point which is better, $500 balance (almost maxed) or no credit showing at all?
Message 2 of 6
CreditFlow
Established Member

Re: Shell Card Nonsense



@Creditaddict wrote:
you can dispute it through the credit report. The balance should freeze 0 while they are researching this. the only bad thing is it could end up freezing off your report for good. but at this point which is better, $500 balance (almost maxed) or no credit showing at all?





Interesting.. didn't know they could put it at 0 for the time being. I might give that a try, however at this point I'm considering letting it ride for the 2 more weeks. I'm just ticked off that I got jerked around for so long.
Message 3 of 6
Anonymous
Not applicable

Re: Shell Card Nonsense

wow Cadillac wish I would have known of this drama I haev a preapproval app in with them now pending dont even know my limit yet--I dont have no time for nonsense while I am rebuilding my credit---honestly however I agree go thru the bureau and see what happens
Message 4 of 6
Anonymous
Not applicable

Re: Shell Card Nonsense



@Cadillacz wrote:
Whats up guys.. long time reader here and have finally gotten around to signing up. I have learned quite a bit and it's really helped me build my credit, everything been going well except for my stupid Shell card..

The card has not reported since June 19th 2007 which just so happens to be the month I had the highest balance on it ever. It shows the balance of $447 out of a $600 credit line which is keeping my score down. I've called them 3 times about it and the first time they said it was due to "system upgrades" and to give it a couple weeks. Called again and expressed the urgency that this be resolved and was told they would try to manually update me and so I told them to give me a CLI while they were at it.. a hard pull later my line is up to $1200. A couple more weeks go by and I see that my report is STILL not updated and of course doesn't even show the CLI.. so it was a waste of a hard. I call again and am basically told i'm SOL until "sometime in Jan 08" when the "system upgrades" are completed.

So is there anything that can be done about this?? This stupid card is basically keeping me from the 700 club as I'm right on the edge of getting there.

Message Edited by Cadillacz on 12-14-2007 12:34 PM


Im having the SAME PROBLEM! They havent reported it since MAY!
Message 5 of 6
Anonymous
Not applicable

Re: Shell Card Nonsense

My citi card is doing the same bull$hit not reporting at all: See this post>
 
 
What does it meen to freeze off your report for good if you dispute thru the agency? and why?
Message 6 of 6
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