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Re: *new error in Sallie Mae reporting*
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Re: *new error in Sallie Mae reporting*
[ Edited ]
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kilowatt1
Regular Visitor
Posts: 9
Registered: 01-28-2008
Message 32 of 214
Viewed 6,408 times
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 One valuable yet under-used resource for problems with Federal student loans is the Federal Student Aid Ombudsman. Good luck. Kilowatt
Message Edited by kilowatt1 on 05-11-2008 04:13 PM
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05-11-2008 04:09 PM
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Re: *new error in Sallie Mae reporting*
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pil
Contributor
Posts: 25
Registered: 05-09-2008
Message 33 of 214
Viewed 6,404 times
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I should clarify on the response I got from the Consumer Advocate Unit. The rep there was guessing that it was due to my graduated payment plan, but she said she needed to verify it and get back to me. I didn't mention that it caused my score to drop over 100 points. She also called it a 'rule change' so whether that means a government regulation or some internal policy, who knows. According to the SM website, they service over 10 million loan customers, you figure a large percentage of those are affected by this. I'm an engineer, so I usually am the one to ask well why can't this be fixed in 10 minutes? But I'm sure it will takes weeks to sort out just because of red tape if nothing else. I'm not ready to sue anyone, I'm not expecting this to impact my life, though it was a bit upsetting initially. However, I agree that calling up local tv station investigation units is probably a great idea, so we can get the media on SM's back.
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05-11-2008 04:11 PM
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Seems like if Sallie Mae does not fix this problem quickl...
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IEC_Educator
Visitor
Posts: 3
Registered: 05-11-2008
Message 34 of 214
Viewed 6,402 times
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Seems like if Sallie Mae does not fix this problem quickly, there needs to be some kind of class action. This little glitch of theirs is causing damage to peoples financial reputation and will soon start costing in the pocket book! Even if they are required to post that comment, how can they do it on existing accounts without first warning that they are going to have to giving people the option to change? Seems like they should only be able to post it on new accounts after disclosing that the comment will be posted. Sallie Mae needs to be held accountable for this mess they are causing.
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05-11-2008 04:13 PM
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Re: Seems like if Sallie Mae does not fix this problem quickl...
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gary4872
Regular Contributor
Posts: 143
Registered: 03-27-2008
Message 35 of 214
Viewed 6,359 times
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Wow, I was away for a few days and come back to all these responses! I can't say I'm glad that this is affecting others but there is some comfort in knowing that this is part of a much larger issue and gives me much more hope that this can be worked out. PS has anyone given thought that this may be a good time to file dispute with other SM problems (maybe try to get off some old baddies) if they are bogged down with this problem? |
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05-11-2008 05:40 PM
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Re: Seems like if Sallie Mae does not fix this problem quickl...
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cheddar
Moderator Emeritus
Posts: 7115
Registered: 09-29-2007
Message 36 of 214
Viewed 6,329 times
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gary4872 wrote:
Wow, I was away for a few days and come back to all these responses! I can't say I'm glad that this is affecting others but there is some comfort in knowing that this is part of a much larger issue and gives me much more hope that this can be worked out.
PS has anyone given thought that this may be a good time to file dispute with other SM problems (maybe try to get off some old baddies) if they are bogged down with this problem?
DF sent her dispute to EQ yesterday.
I'm not sure what you mean about old baddies. What does this have to do with old baddies?
----------------------------
App free since 7/11/08.
TU 744 / EX 710 / EQ 694 (Starting to slip.  )
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05-11-2008 06:17 PM
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Re: *new error in Sallie Mae reporting*
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 haulingthescoreup
Moderator
Posts: 23721
Registered: 04-01-2007
Message 40 of 214
Viewed 6,242 times
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I work for a really large (really, really, really large) bureaucracy, and every day I have to untangle a mess that was created because someone umpty-diddle departments away read a memo that told them that they needed to do something, tried to figure out what the correct action would be, punched a couple of buttons, and went happily home at the end of the day, not realizing that all hell has broken loose somewhere else, because this bureaucrat did not realize the consequences of this button-punching.
I keep visualizing the Sallie Mae person who started all this as being a bit like the Dwight Schrute character on The Office. Someone who obsessively follows rules, dotting i's and crossing t's, without caring how things work out in real life.
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Please be friendly, supportive and respectful --and leave your high horse at the door!
Neither a borrower nor a lender be. --Wm. Shakespeare
Credit is a wonderful servant, but a terrible master. Who's the boss --you or your credit?
2/6/2010: EQ 759 - TU 772 - EX ???
Done credit hunting; having fun with credit gardening.
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05-11-2008 08:52 PM
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