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HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

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Anonymous
Not applicable

HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

I have a dilemma.  I have a Ford account that was paid off in June 2006.  The current status on the loan on my credit report shows 30 days past due.  The account balance is 0.  It is showing 30 days past due on FICO.  I called Ford they sent me a letter showing it was paid.  Transunion will not remove the current status as 30 days past due..in fact they changed it when I disputed it to 60 days past due.  I have called the FTC and filed a dispute.  I called Transunion and they would not accept the letter that Ford sent ..said it didn't meet their criteria but they would not tell me what that criteria was.  I got a letter today from Transunion saying my dispute was frivolous.  I have argued and argued..how can my account be 30 days past due when it was paid off in June 2006.  They will not change it.  Does anyone have any suggestions short of getting an attorney?  And any suggestions on what attorney to get?  TX
Message 1 of 12
11 REPLIES 11
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

Does the letter from Ford in some way indicate that the late reporting is wrong?
 
For what month is the 30 day late reported?
 
How did you dispute with TU?
 
FTC complaints aren't worth what you paid for 'em.
 
Message 2 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

June 2006 was month it was paid off...30 days late I guess in May ..it was totaled in an accident
 
Disputed online twice..called them two or three times...my bp went up tremendously
 
called Ford Twice...spoke to supervisor the last time who stated she would report to all 3 credit bureaus...nothing has been reported to the other two.
 
Funny thing...after I disputed to FTC..when I called Transunion back again they sent me to Consumer Relations....
 
Any suggestions?
Message 3 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

Does the letter from Ford specifically state the late reporting was in error?
Message 4 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

Here are a few additional phone numbers. Some may not be in service.
 
TU
800-680-7289
800-888-4213
800-916-8800
610-546-4600 PA
610-546-4601 THRU 4699
610-546-4612, 4618 CONSUMER WINDOW
610-546-4613 HUMAN RESOURCES
610-546-4614 LORI TAMARABUS HR
610-546-4617 BONNIE SAUNDERS HR
800-680-7289 TU FRAUD DEPT
 
Fax Numbers
205-980-6590 Birmingham
248-324-3062 MI
312-347-5770 Chicago
312-466-7986 Eric Rosenburg
318-478-1295 Louisiana
440-779-2388 OH
502-327-5460 KY
610-546-4601
610-546-4602
610-546-4603
610-546-4605 This number has been discontinued
610-546-4693
610-546-4758
610-546 4765 Supervisor
610-690-3294
612-639-0705 Being checked for trouble Mr. Jeff Lahay, Vice-President
651-639-0705 Minnesota Working 8/03
704-527-7096 Charlotte
714-447-6027 Consumer Relations West
714-447-6032 ATTENTION: CONSUMER RELATIONS
714-830-2449
716-626-1795
718-897-3094 NY
775-352-7405 NV
781-246-7822 MA
801-266-5651 Salt Lake Joni Tolentino Dennis Littlejohn Garve Walker
804-747-5416 Richmond
901-684-5577 TN
Message 5 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

So I get a letter from Transunion stating that they could not accept the information I sent!!!! And I called them on the phone and spoke to a "Supervisor" and she told me I would have to contact the Attorney Generals office of my state to dispute Ford ..that they could not help what Ford was reporting.  I haven't heard anything from Ford.   I sent them certified the same exact information.
I called the Attorney Generals office and they are sending me a complaint form to fill out.  Also, I requested who they verified information at Ford with and the phone number and I was told by the supervisor I would have to get a sopena for that...ISNT THIS NUTS????
Message 6 of 12
MercyMe
Frequent Contributor

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

Hi, Michelle, can you tell us what the letter from Ford actually said?  Did Ford give dates as to when this paid off?  Was the car totaled in May, and paid off in June?  Did you make May's payment?  Is there any indication on your credit report that this is paid and closed?  I know you said your balance is 0, and that indicates that the account is paid, but does it so specifically state that it's paid and closed?  Also, try to keep your bp down!  This isn't worth getting sick over.  One 30 day late that's coming up on a year old, will have less impact on your score as time goes by.  I know that's not the point, but perhaps it will offer you a ray of hope so that you don't work yourself up into a stroke, over this, huh?  What does the rest of your credit report look like? Any other 30 days lates?  What are your scores, if you don't mind my asking...  Thanks, and hang in there huh?
Message 7 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

The actual letter just states that the balance is 0 as of July 2006.  IT shows how many 30 days lates were on the account.  Transunion did not accept it when I sent it to them and they would not tell me why.  They are actually reporting it 60 days past due and it was not 60 days past due.  Originally, it was reported  30 days late...when I disputed it they changed it to 60 days past due.  IT never was 60 days past due.  All I am asking is they state is currently, paid as agreed.  IT has a 0 balance.  I don't understand why they won't fix it.  And they state they want to accurately report information.  hahaha 
Message 8 of 12
MercyMe
Frequent Contributor

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

Which months are they reporting 60 day lates for?  May and June?  Also, you don't need to haggle with TransUnion, any longer.  This is a matter for the OC to resolve, as TU will simply tell you that they report the info as they receive it from the OC.  The OC needs to correct this with TU, so you need to prove to the OC that they are reporting this incorrectly, which isn't that hard to do.  You call up the collections/credit dispute dept., tell whatever Rep that you wish to speak to a supervisor regarding account # XXXXXXXX, they may hesitate, but if they do tell them that unless this matter is resolved ASAP you will be filing suit.  Be prepared to fax to them (this is quicker than certified mail -- which you can do later, if you need to) the pertinent page(s) of your credit report that contains the incorrect information that they are reporting to TU. (Keep the fax log/receipts and pages together.  Do a cover sheet.) Remind them that this is in violation of the FCRA, and must be corrected ASAP!  Be prepared, also, to provide whatever documentation you have of the payments you made to substantiate the fact that you were never 60 days late.  
 
As importantly, insist that they send to you a print out of all activity on the account for as many months as you deem necessary.  This print out must contain the dates they are reporting that you were in arrears, as well as it must contain the actual date this account was paid in full and closed, as this is the status of your account. You need this information to confront them with, as well as the CRAS, should any more errors appears on your reports regarding this account.  Give them 2 weeks to make the corrections, and stay on top of them  until they do. 
 
PS -- I almost forgot!  Get a letter from them, if at all possible, that assures you they will update your credit file with the corrected information. 
 
Smiley Wink  mercy


Message Edited by MercyMe on 06-08-2007 05:14 AM
Message 9 of 12
Anonymous
Not applicable

Re: HELP!!!! NEED HELP WITH INSTALLMENT ACCOUNTS

OMG.   I am having the same issue with Ford.   I was a co-signer on my ex's car and it was paid 30 days late 4 times, but they are showing it as 90-120 days late with a balance of zero.  It's ridiculous.  I disputed with the CR's but it doesn't sound like that will do much good.  Obviously they have some kind of issue with their system if it's reporting 0 balances as lates.  
Message 10 of 12
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