topic Re: Barclay out of cycle update...Very strange in Credit Cards

Barclay out of cycle update...Very strange UPDATE, WOW!

tonyaether — Sat, 28 Apr 2012 00:00:07 GMT

Ok, so I have had my Barclay card since March. First statement drops I pay the balance in full before the statement closing date without any problem. Well, today I get an out of cycle update on my card. My statement closing date is May 4th. My payment of my balance in full is already in the system scheduled for May 1st. So, Barclay updates my credit report to show my current balance right now, instead of when my account closes. Is this normal? It only bothers me because I try to make sure that the only account reporting a balance is my citi card that has a balance transfer I am paying off. If Barclay is going to do this, then I will need to pay for each transaction I make right after I make them. It is rather weird. Should I call them to ask what is going on? Nothing out of order on my credit report. I pay all of my balances before the statement date on every card. The citi card I am currently paying off. Now it won't bother me if they are going to update again when my statement closes at the end of next week. But if they plan on riding that balance until another month, we have a problem.

I just got off the phone with a Manager at Barclay. It was told to me that they update once per month. But it can be ANY day they so choose. I am not sure if this is something new that they instituted or what. So, it may or may not be your statement closing balance. They said they do not have the ability to only report after the statement closing balance because they have too many accounts to maintain to do that. I personally think that is a crock. So I informed them that I am new customer and now that I know they do that, I will pay everything off as soon as it posts because that is not a general practice from my other credit card accounts.

Re: Barclay out of cycle update...Very strange

visorboy1974 — Thu, 26 Apr 2012 15:02:25 GMT

Happened to me and a few others as well this week. Only on EQ though.

Very uncharacteristic of Barclays.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 15:15:18 GMT

Yes it is only on EQ. I did notice that even though my balance was paid in full, Barclays account actually showed the high balance paid on the account, unlike some of my other cards. Generally if you pay them in full before statement closing they don't really show the high balance or payment info (Amex doesn't and neither does Citi), just that activity happened. I think EQ, unlike EX or TU has a problem notating the activity without actually doing an out of cycle update. I am going to wait until my actual statement cuts to see what, if anything, happens. For it to be only on EQ, it sounds more like an EQ problem than Barclay. Thank you for your response though. It sets my mind at ease knowing it has happened to others.

Re: Barclay out of cycle update...Very strange

mkm77 — Thu, 26 Apr 2012 16:09:46 GMT

Wasn't only on EQ with me.....Didn't update as expected after new statement. Took them over 2 weeks and updated balance as of when they finally sent it not the closing balance.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 16:12:13 GMT

Wow really?! I wonder whether this is a Barclay approach to take the power out of our hands on what balance reports to CBs.....Very interesting.

Re: Barclay out of cycle update...Very strange

blackstarhatch — Thu, 26 Apr 2012 16:32:37 GMT

I know it seems like if I post its just to bash on Barclays, but seriously threads like these and others just make me want to move on. Their soft pulling, big brother tactics and just general weird reporting is really getting to me. I checked all 3 CRA's and Barclays was the only one that wasnt reporting up to date. My card has been active every month. But I PIF and they had last reported in my case in FEB. :smileysad: Plus I got snuffed out for a 6 month auto-cli I thought was well deserved for my business.

I dont know about them anymore and I would hate close a perfectly good card but I just dont see the point in all of this maddness.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 16:49:32 GMT

For me, they can soft me all they want. They can use all the big brother tactics they would like as far as monitoring me. I could care less. But, don't mess around with my reporting. That is the least you can do. If you have the time to soft me incessantly, you have the time report correctly. That's just plain and simple. I know it's their business and they can report whenever and however they like, but let's face it, that is not the norm. And if you don't report my statement balance, I will dispute. If they close it, so be it. I will just pay more of my BT balance down so that I keep my desired utilization ratio and call it a day. I don't have one problem with the card itself. I wouldn't mind keeping it, but I think it's a bit out of hand here. It almost seems as if they do things to "prune" customers. We are going to make a problem so they call in. We can in turn pull their report and then find a reason to close their card since we aren't making enough money off them. Maybe I am wrong but time will tell. As I said, I will give the opportunity for my statement to close to see what happens.

Re: Barclay out of cycle update...Very strange

crunching_numbers — Thu, 26 Apr 2012 18:55:35 GMT

blackstarhatch wrote:
I know it seems like if I post its just to bash on Barclays, but seriously threads like these and others just make me want to move on. Their soft pulling, big brother tactics and just general weird reporting is really getting to me. I checked all 3 CRA's and Barclays was the only one that wasnt reporting up to date. My card has been active every month. But I PIF and they had last reported in my case in FEB. :smileysad: Plus I got snuffed out for a 6 month auto-cli I thought was well deserved for my business.

I dont know about them anymore and I would hate close a perfectly good card but I just dont see the point in all of this maddness.

I get softed 1-3 times by AMEX monthly, and monthly by Citi and Chase as well. I am not sure how frequently Barclays softs. They ALL soft frequently. Nothing unique about Barclays in that regard.

Out of cycle update problem to one bureau? Multiple customers? Sounds like Barclays had a computer glitch. If it was just ONE acct who made BT's it would be different, but since more than one poster here says it happened to them, I think there was just a one time out of cycle glitch. I am just guessing of course.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 18:59:30 GMT

We shall soon see crunching. I read the other post about them having a computer glitch. I actually didn't read it until after my post. So, with those kind of problems going on you may be right. I still don't like it, but gotta live with it for now.:smileysad:

Re: Barclay out of cycle update...Very strange

crunching_numbers — Thu, 26 Apr 2012 19:04:55 GMT

If its any consolation, I had a balance of $29 from last statement on Barclays, and did a BT this month from an offer, to them for $5000. They might have done the same thing to me as well. Nothing I can do, and not going to pull a report to find out. Would have updated that way within a couple weeks anyways.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 19:11:25 GMT

You are so right. There is nothing that can be done. I would have never known except I got a SW alert about it. I just wish they would be consistent, that's all. Oh well!

Re: Barclay out of cycle update...Very strange

mkm77 — Thu, 26 Apr 2012 19:29:17 GMT

Want to know one of the many reasons I've grown to hate Barclays? After getting the run around and generic BS answers as to why my credit report hadn't updated in 2 weeks after it was suppose to and had done in the past, I get a message after sending them a secure email that doesnt say "we will research this for you" or anything like that. I'm basically told FU...We have 30 days to update although in a bit nicer way. Zero customer service or desire to address the issue. Mentions it can take the credit bureaus 30 days to update and that I needed to send them a copy of my credit report plus allow them 30 days to "investigate". By that time I would have been 2 months behind. The reps there could clearly see on their report ( soft pulled I guess) the old reported balance.

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 19:58:28 GMT

mkm77 wrote:
Want to know one of the many reasons I've grown to hate Barclays? After getting the run around and generic BS answers as to why my credit report hadn't updated in 2 weeks after it was suppose to and had done in the past, I get a message after sending them a secure email that doesnt say "we will research this for you" or anything like that. I'm basically told FU...We have 30 days to update although in a bit nicer way. Zero customer service or desire to address the issue. Mentions it can take the credit bureaus 30 days to update and that I needed to send them a copy of my credit report plus allow them 30 days to "investigate". By that time I would have been 2 months behind. The reps there could clearly see on their report ( soft pulled I guess) the old reported balance.

This is only my 2nd month with them so I haven't gotten to the hate stage yet (who knows what the future holds though).....My thing is, they seem to have absolutely no problem SP'ing your credit report regularly (not like they are the only ones to do that). But what the heck is the deal with updating correctly and normally. It can't be that much more difficult. When I pay my utilities this time on the card, I am going to pay it off as soon as it posts. I am interested to see what will happen then. However, I am thinking it may be related to the computer issues other posters were talking about a day or so ago. I just want to see what happens next month. mkm77, how long have you been with them?

Re: Barclay out of cycle update...Very strange

john398 — Thu, 26 Apr 2012 23:06:08 GMT

I just got a scorewatch alert saying my barclays reported out of cycle as well, it should not report for another 10 days or so

Re: Barclay out of cycle update...Very strange

tonyaether — Thu, 26 Apr 2012 23:16:14 GMT

john398 wrote:
I just got a scorewatch alert saying my barclays reported out of cycle as well, it should not report for another 10 days or so
In doing some additional reasearch I see this has happened to quite a few people in the last couple of days. So it is officially a Barclays problem. I am fairly convinced that whatever computer malfunction they had resulted in out of sequence updates on people's accounts.

Re: Barclay out of cycle update...Very strange

crunching_numbers — Fri, 27 Apr 2012 04:26:06 GMT

Got my SW alert. BT's hit on Barclays, but the card they came off of has not reported yet. 17 point FICO drop. Thanks Barlclays. A couple more days before the other card hits.

Re: Barclay out of cycle update...Very strange

tonyaether — Sat, 28 Apr 2012 00:22:02 GMT

This may very well be a new policy or something crunching. I don't know if the Manager I spoke with is blowing hot air or what. However, I think I may be stepping out of the garden again for Discover sooner than I thought.

Re: Barclay out of cycle update...Very strange

crunching_numbers — Sat, 28 Apr 2012 00:23:51 GMT

Well that really bites! I hope not. Just when I decide to BT to them too. Oh well. It is what it is....

Re: Barclay out of cycle update...Very strange

tonyaether — Sat, 28 Apr 2012 00:31:01 GMT

Yeah it is...But I take that back. I am not apping for JACK!! LOL. I will just be just as diligent as they are in what is on that card. If it means I have to start using Chase again for utilities and using their card for an occassional lunch then that's what I will do. I kind of felt like he was just saying something though. Like, he didn't know what to say, so he was just saying whatever! I think it still remains to be seen whether or not he knew what he was talking about.

Re: Barclay out of cycle update...Very strange

CreditCrusader — Sat, 28 Apr 2012 00:58:02 GMT

Barclay is officially on my **** list apropos this topic.

Statement cut date: 5th of each month.

Date balance was reported: 4/26. EVERY other month prior to this balance reported on the 5th.

I generally pay this balance in full on the last day of the month...my largest pay date.

FICO score dropped substantially because of this...will pick back up once PIF account reports, but still...

This card goes in the SD...end of story...guess CreditScholar was correct about Barclay.

topic Re: Barclay out of cycle update...Very strange in Credit Cards

Barclay out of cycle update...Very strange **UPDATE, WOW!**

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Re: Barclay out of cycle update...Very strange

Barclay out of cycle update...Very strange UPDATE, WOW!