topic Re: Orchard Bank Card Holders - Welcome To Capital One Letter in Credit Cards

Orchard Bank Card Holders - Welcome To Capital One Letter

pozativelyliving — Fri, 10 Aug 2012 00:32:15 GMT

Welcome to Capital One!

We recently sent you a letter to let you know your Orchard Bank Credit Card account ending in 5211 is now issued by Capital One®. You can count on your transition to be easy and straightforward. Here’s a recap of what you can expect for now:

You’ll keep the same account number and credit card.

You’ll continue to have the same account features.

You’ll continue to make your payments as you do today.

(However, note that as of October 1, 2012, payments can no longer be accepted in HSBC branches.)

We’re dedicated to keeping you up to date on this transition. And remember that you’ll continue to receive information from both Capital One and Orchard Bank Credit Card about your account until the transition is complete early next year.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

surfnspy — Fri, 10 Aug 2012 02:09:59 GMT

I got the same letter as an HSBC card holder. I'm nervous as I hear Cap 1 is not the most liked card issuer??? We shall see :-)

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

pozativelyliving — Fri, 10 Aug 2012 02:11:50 GMT

I'm coming up on 2 years with one of mine. No problems so far.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

Brian_Trying_700 — Fri, 10 Aug 2012 02:13:34 GMT

Got the same email today. Pretty soon Orchard will be cut up. $300 limit. I'm not taking a hard pull on my credit report for a $100 cli.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

wineman — Fri, 10 Aug 2012 02:14:18 GMT

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

calihlove75 — Fri, 10 Aug 2012 02:19:04 GMT

I received the same lletter..well email actually yesterday. The first thing I did was log on to my account to make sure I saw the same $300 limit I have had 7 months..yep, same limit. I have not used in a month and a half and refuse to put any more money through it because they won't give an increase and they refuse to delete any of the 3 hits on my TU for this very same card. It can sit.

Wake me up when the transition is complete next year..I am sure nothing will change.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

atarvuzdar — Fri, 10 Aug 2012 15:52:41 GMT

Received the same email the other day, which prompts the following question:

I already have two CapOne rebuilders ($750 NH Rewards and $500 "Platinum") and have an Orchard card with $300 limit.

I think I read on these forums somewhere that CapOne closed someone's credit card because they were in the same situation as I'm in--2 CapOne's and 1 Orchard. I know CapOne has the "only 2 cards" rule so I'm concerned that one of my cards will be arbitrarily closed. Anyone know if this is true?

If so, I would prefer to beat them to the punch and close a card based on my own preferences and not what they pick with their own criteria. I know I'll almost definitely never get a CLI on the CapOne rebuilders (they're CreditSteps cards that have already hit their CLI step) but I don't think there's the same restriction on the Orchard card. The Orchard card is coming up on 6 months in a week so I'm considering asking for a CLI (particularly since my EQ score is 46 points higher than it was when I applied for the card). If I get any sort of CLI then that tells me it has the potential to grow with me so--if CapOne will truly require that the Orchard be counted in the 2 CapOne card rule--I would prefer to close the $500 Platinum even though it's older than the other two. My logic may be flawed here so feel free to (gently) tell me so!

But, more important is the question as to whether anyone knows whether the Orchard card will be counted in the only 2 card rule, so if anyone has information/thoughts about that it would be greatly appreciated!

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

pozativelyliving — Fri, 10 Aug 2012 17:03:13 GMT

Good question! I'm wondering the same thing. If I was going to pick one to close it would be my secured card with a $300.00 limit ($200. paid to secure it). But, of my 3 cards, that one will be 2 years old in Sept and the other two will be a year in Sept.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

aloush11 — Fri, 10 Aug 2012 17:07:31 GMT

I have Capital One NH rewards @ $750 Capital One Spark @ $750 Sony Card @ $750 Orchard Bank Plat @ $900 and Orchard Bank Eco @ $300... I wonder what gonna happen with me?! lol I would rather keep the Orchard Bank because the interest is better but I also want the rewards on there too... Does anyone think they will combine limits?

pozativelyliving wrote:
Good question! I'm wondering the same thing. If I was going to pick one to close it would be my secured card with a $300.00 limit ($200. paid to secure it). But, of my 3 cards, that one will be 2 years old in Sept and the other two will be a year in Sept.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

atarvuzdar — Fri, 10 Aug 2012 17:38:29 GMT

Okay so I called the 800-707-0489 backdoor # and the account manager I spoke with claimed I could have up to 4 non-business cards and said that since I would only have 3 total I would be fine. Whether that's truly the case or not, I don't know, so take this with a big grain of salt.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

mrcrush20 — Fri, 10 Aug 2012 20:43:15 GMT

up untill yesterday i had 5 capone cards

i have a secured card

i have a platinum card

i have a sony card

i had an orchard card

and AU on cash rewards

I logged into orchard to make sure payment clearded and read in big bold letters on top of my home page "Your account has been closed". At this point i had the card just shy of 10 months, with a 300 limit. I used the card no less then 400 a month, sending two or three payments a month. I have never missed a payment the card or any account since 08. So i used the message center to contact CS waited no responce in 48 hours.... I then decided to call and give someone an earfull. first i got peggy that told me the message center is only responded to for open account customers and i should have called........ :[ (Now i know cap one has its issues but i have never seen or heard of such a rude CS rep or a guidline like this b4. I was so suprised BC Capone has treated me well up untill this point. I have made my mistakes and i am rebuliding so Capone took me in) Ater Peggie finished explaning the message would not be responed to, i asked then you tell me why was my account closed...put on hold and the shot over to a "account manager". The account manager told me the account was reviewed for a CLI and that at this time they felt i was a high risk due to too many recent open accounts :/.... I guess I should have seen this comming i knew my Inq's and AAoA were going to tank but in rebuliding I decide to go for all of them at once. the plan was to close the high % AF cards at after the 12th statment and garden the good no AF grow with you accounts (GE Amazon, Walmart Oldnavy) for 18 months untill i reached my target zone for the prime cards. My GE accoutns have done very well and like clock work have seen a CLI of 300-1000 after the 4th stament cut. I NEVER carrie a blance on my GE cards. only the cap ones bc i am still in the 0 % window and a rep had once told me to carrie a blance in this window and then start PIF after it ends. "cap one likes to see holders with a healty spend and blance factor and later down the rode it will lead to larger CLI" how true it is i am not sure... all in all i cant tell you for 100% sure if the account was closed due to too many recent open accounts or bc i had hit a hidden cap one limit, it seems odd to me ten months later after me app and account spree to say to many recent accounts. i guess i am just mad bc i lost 300 of UTI and was not able to get this card to the 12 months marker.

excuse the grammer errors i sould have done this when i was done venting of it.

Re: Orchard Bank Card Holders - Welcome To Capital One Letter

p- — Fri, 10 Aug 2012 22:09:01 GMT

Brian_Trying_700 wrote:
Got the same email today. Pretty soon Orchard will be cut up. $300 limit. I'm not taking a hard pull on my credit report for a $100 cli.

Hard pull? I get a 200 soft pull CLI every six months like clockwork when I call. I am up to 1170.