http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698900#M472310 <blockquote><hr>patsfan1453 wrote:<br>I was recently approved for the amex blue and green in the past two weeks. After I was approved for the green I called to see if I could get it expedited, I was told that the expedite has to be requested before approval...what? So then I ask about possibly pcing my blue to a BCE, was told I couldn't and would have to reapply. I then use the secure message center and they tell me I can get the green expedited and to call another number, I do and they say the same thing as before. What gives? I know all of these things are possible. Sent from phone...sorry for errors.<hr></blockquote><p>For security reasons they won't expedite it if it's your first card(s) with them. Also asking to PC that soon reeks of bait &amp; switch, in that you applied for one thing but immediately ask for something else.</p><p> </p> Wed, 14 Nov 2012 02:34:00 GMT CreditScholar 2012-11-14T02:34:00Z http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1697616#M471874 I was recently approved for the amex blue and green in the past two weeks. After I was approved for the green I called to see if I could get it expedited, I was told that the expedite has to be requested before approval...what? So then I ask about possibly pcing my blue to a BCE, was told I couldn't and would have to reapply. I then use the secure message center and they tell me I can get the green expedited and to call another number, I do and they say the same thing as before. What gives? I know all of these things are possible. Sent from phone...sorry for errors. Tue, 13 Nov 2012 17:04:49 GMT http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1697616#M471874 patsfan1453 2012-11-13T17:04:49Z http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698900#M472310 <blockquote><hr>patsfan1453 wrote:<br>I was recently approved for the amex blue and green in the past two weeks. After I was approved for the green I called to see if I could get it expedited, I was told that the expedite has to be requested before approval...what? So then I ask about possibly pcing my blue to a BCE, was told I couldn't and would have to reapply. I then use the secure message center and they tell me I can get the green expedited and to call another number, I do and they say the same thing as before. What gives? I know all of these things are possible. Sent from phone...sorry for errors.<hr></blockquote><p>For security reasons they won't expedite it if it's your first card(s) with them. Also asking to PC that soon reeks of bait &amp; switch, in that you applied for one thing but immediately ask for something else.</p><p> </p> Wed, 14 Nov 2012 02:34:00 GMT http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698900#M472310 CreditScholar 2012-11-14T02:34:00Z http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698906#M472311 <p>I already had the Blue with them, and as of today used the secure message center and got switched over immediately. </p> Wed, 14 Nov 2012 02:38:43 GMT http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698906#M472311 patsfan1453 2012-11-14T02:38:43Z http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698908#M472312 Lol lies. Got mine expedited Wed, 14 Nov 2012 02:38:49 GMT http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698908#M472312 youngandcreditwrthy 2012-11-14T02:38:49Z http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698910#M472313 Lol lies. Got mine expedited, and it was my first Wed, 14 Nov 2012 02:39:29 GMT http://ficoforums.myfico.com/t5/Credit-Cards/Not-impressed-with-Amex-customer-service/m-p/1698910#M472313 youngandcreditwrthy 2012-11-14T02:39:29Z