topic Re: Capital one executive sucks in Credit Cards

Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:11:54 GMT

I have been with capital one for 1 1/2 years with the same CL of $1500 try calling back door # and no luck so I send them an email yesterday that goes like this

To whom this may concern:

Let me start by say thank you for giving me a chance with a credit card a year and a half ago.

I am a current capital one customer, I have a checking account and a few credit card, A sharebuilder account for Stocks with your company, already closed 3 credit card as of today out of anger.

I was looking to change my current credit card ending in 1994 to a venture card I was told that its not possible to do so.

all I'm asking is for a product change on my credit card with a credit limit increase up to $3,500.

so far this year a have charge $8,139.00 on a card that only has a $1,500 credit limit paying my credit cards bills every week

if I'm not a good customer than I guess I will take my business somewhere else

credit cards that I currently have:

American Express $5000. Credit limit

Discover $1500. Credit limit

chase freedom $1500. Credit limit

Amazon chase visa $1000. Credit limit

Citi Diamond Preferred $4000. Credit limit

plus a few store card

will I get the CLI or not...

Re: Capital one executive sucks

journey258 — Thu, 15 Nov 2012 23:23:21 GMT

joshy wrote:
I have been with capital one for 1 1/2 years with the same CL of $1500 try calling back door # and no luck so I send them an email yesterday that goes like this

To whom this may concern:

Let me start by say thank you for giving me a chance with a credit card a year and a half ago.
I am a current capital one customer, I have a checking account and a few credit card, A sharebuilder account for Stocks with your company, already closed 3 credit card as of today out of anger.
I was looking to change my current credit card ending in 1994 to a venture card I was told that its not possible to do so.
all I'm asking is for a product change on my credit card with a credit limit increase up to $3,500.
so far this year a have charge $8,139.00 on a card that only has a $1,500 credit limit paying my credit cards bills every week
if I'm not a good customer than I guess I will take my business somewhere else

credit cards that I currently have:

American Express $5000. Credit limit
Discover $1500. Credit limit
chase freedom $1500. Credit limit
Amazon chase visa $1000. Credit limit
Citi Diamond Preferred $4000. Credit limit
plus a few store card

will I get the CLI or not...

Honestly, I'd be turned off by the tone of your email. It sounds very "entitled."

Re: Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:28:23 GMT

I'm trying I got nothing to loose right....

Re: Capital one executive sucks

LS2982 — Thu, 15 Nov 2012 23:30:10 GMT

journey258 wrote:
joshy wrote:
I have been with capital one for 1 1/2 years with the same CL of $1500 try calling back door # and no luck so I send them an email yesterday that goes like this

To whom this may concern:

Let me start by say thank you for giving me a chance with a credit card a year and a half ago.
I am a current capital one customer, I have a checking account and a few credit card, A sharebuilder account for Stocks with your company, already closed 3 credit card as of today out of anger.
I was looking to change my current credit card ending in 1994 to a venture card I was told that its not possible to do so.
all I'm asking is for a product change on my credit card with a credit limit increase up to $3,500.
so far this year a have charge $8,139.00 on a card that only has a $1,500 credit limit paying my credit cards bills every week
if I'm not a good customer than I guess I will take my business somewhere else

credit cards that I currently have:

American Express $5000. Credit limit
Discover $1500. Credit limit
chase freedom $1500. Credit limit
Amazon chase visa $1000. Credit limit
Citi Diamond Preferred $4000. Credit limit
plus a few store card

will I get the CLI or not...
Honestly, I'd be turned off by the tone of your email. It sounds very "entitled."

I agree, the listing of other accounts was not needed.

Re: Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:33:26 GMT

I want them to know that I have better cards than the one from crapital one

Re: Capital one executive sucks

Epcot — Thu, 15 Nov 2012 23:41:22 GMT

Well, either way keep us posted!

Re: Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:43:05 GMT

I will, maybe next i will try the 3x CLI with amex

Re: Capital one executive sucks

wallyworld123 — Thu, 15 Nov 2012 23:44:28 GMT

please delete the last sentence this letter is like a nice nasty letter honestly delete the last sentence.

Re: Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:48:20 GMT

i already send it yesterday and got a phone call today about it and they will let me know 2 to 5 days

Re: Capital one executive sucks

bostonte — Thu, 15 Nov 2012 23:48:43 GMT

I wouldn't have listed the other lines because it isn't impressive -- their limit looks to be in line with your other cards.

also, what's with the subject? How can it suck if you haven't heard their reply yet?

Re: Capital one executive sucks

wallyworld123 — Thu, 15 Nov 2012 23:52:39 GMT

ok somehow i mis read that part ok best of luck to you!

Re: Capital one executive sucks

joshy — Thu, 15 Nov 2012 23:52:49 GMT

they suck because they don't want to PC my card to a venture card

Re: Capital one executive sucks

linux007969 — Thu, 15 Nov 2012 23:54:04 GMT

journey258 wrote:
joshy wrote:
I have been with capital one for 1 1/2 years with the same CL of $1500 try calling back door # and no luck so I send them an email yesterday that goes like this

To whom this may concern:

Let me start by say thank you for giving me a chance with a credit card a year and a half ago.
I am a current capital one customer, I have a checking account and a few credit card, A sharebuilder account for Stocks with your company, already closed 3 credit card as of today out of anger.
I was looking to change my current credit card ending in 1994 to a venture card I was told that its not possible to do so.
all I'm asking is for a product change on my credit card with a credit limit increase up to $3,500.
so far this year a have charge $8,139.00 on a card that only has a $1,500 credit limit paying my credit cards bills every week
if I'm not a good customer than I guess I will take my business somewhere else

credit cards that I currently have:

American Express $5000. Credit limit
Discover $1500. Credit limit
chase freedom $1500. Credit limit
Amazon chase visa $1000. Credit limit
Citi Diamond Preferred $4000. Credit limit
plus a few store card

will I get the CLI or not...
Honestly, I'd be turned off by the tone of your email. It sounds very "entitled."

To be honest, I think his tone is fine considering every rep i spoke to (account specialist, senior account manager, case manager, executive office) their tone of voice was not very good. Bank of America and Discover have way better customer service. Even though they gave me credit first when noonelse would, Capital One can kick rocks and go bankrupt for all i care! I hope they honor your request OP.

Re: Capital one executive sucks

bs6054 — Thu, 15 Nov 2012 23:59:09 GMT

linux007969 wrote:
. Even though they gave me credit first when noonelse would, Capital One can kick rocks and go bankrupt for all i care! I hope they honor your request OP.

I don't think people are giving enough credit to Capital One for this, that they do in fact give people credit when no-one else will, which is huge! So they take risks with people early on in their credit life, and then they are not generous with CLIs. So rather than hate on Capital One (and Crapital One etc gets old rather quickly), give them kudos for what they did, then move on to other suppliers. No need to hate.

Re: Capital one executive sucks

Cadillac-XTS — Fri, 16 Nov 2012 00:30:36 GMT

Re: Capital one executive sucks

pt2005 — Fri, 16 Nov 2012 00:32:22 GMT

@joshy: Dont feel too bad because I had my Cap1 for 12 years with the same $500. Recently emailed them and got approved for CLI.

One note to you: They'll ask you what is the max and min you're looking for. Try to keep the Min not too low from the Max because chances are they'll approve you for the Min. At least that happened to my case (Max: 5K, Min: 3K. Approved CL: $3K.

Good luck!!!

Re: Capital one executive sucks

joshy — Fri, 16 Nov 2012 00:39:37 GMT

@pt2005 ,when they call me she ask me my low and my max i told them 3000 min and 5000 max

Re: Capital one executive sucks

pt2005 — Fri, 16 Nov 2012 00:44:49 GMT

Then congrats! I think you get the $3K.

Another note is ask for/keep the name of the Exec officer who deals with you and ask her would she be ok if you call in 6 months from now to follow-up/touchbase since you are confident that your score will be much better 6 months from now. She will say yes. Next time to call in, ask for that person.

Re: Capital one executive sucks

joshy — Fri, 16 Nov 2012 00:55:27 GMT

@pt2005: i already have her name and privite number and she told me that i could call her anytime

Re: Capital one executive sucks

AndySoCal — Fri, 16 Nov 2012 01:13:07 GMT

Joshy

I went to the Capital One web site in order to get a venture card you need excellent credit . Their definition of excellent credit is

1) You have been 60 days late on any type account in the last year

2) Never declared bankruptcy or defaulted on a loan. ( defaulted is been late)

3) I have had a loan or credit card with a credit limit of $5000 or more for at least three years.

Do you meet this criteria? The other concern they might have is all the recent credit accounts you have opened recently.