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    <title>topic Re: CAP ONE EXEC OFFICE! in Credit Cards</title>
    <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1819263#M507094</link>
    <description>&lt;blockquote&gt;&lt;hr&gt;92SelfMade wrote:&lt;br&gt;&lt;p&gt;I finally got a response myannual fee was waived and I will get a callback in regards to apr reduction and cli&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;Was it waived or removed.  I had mine permanently removed not waived.  They did nothing about the APR, but they did give me a CLI and remove the fee.  Funny story about getting the fee waived by normal customer service, which I like repeating.  I called normal number and asked for them to remove the annual fee and they said they could waive it.  I said I wanted it removed, not waived, I chose the wording carefully.  They said they could waive it and they did, I simply said they could do what they wanted as I really wanted it removed.  I waited a few days and I called back and asked about having the annual fee removed, they said they could waive it, but not remove it.  I carefully chose my words and said I was not looking for it to be waived, but removed from the account entirely.  They did what they wanted and I kept my mouth shut, I actually kept my mouth shut 3 times and made sure that each time I called I was very clear about what I was looking for and was not asking for it to be waived, but removed.  It is there problem they waived it 3 times is all I can say now and if there is ever a situation where they accuse me or wrong doing I will simply say; 'All phone calls are monitored for training and quality, so go back and listen and you will see, I did not request it, the blame lies on the person who works for your company, not me'&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;They have carefully chosen phrases they like to say to appease you, I have carefully chosen phrases too! &lt;/p&gt;</description>
    <pubDate>Fri, 18 Jan 2013 04:32:18 GMT</pubDate>
    <dc:creator>bernhardtra</dc:creator>
    <dc:date>2013-01-18T04:32:18Z</dc:date>
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      <title>CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1796900#M500786</link>
      <description>&lt;p&gt;SCORE!&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;So... ironically, the lady I spoke with several months ago just called me as a result of the email I sent to good ole Dick Fairbank. Kinda funny cause it's the same young lady that kept denying me when I called the Ex Office directly then...&lt;/p&gt;&lt;p&gt;anywho,&lt;/p&gt;&lt;p&gt;asked me income, rent, employment questions....&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;She said give her 72 business hours and she will have it done. I told her min was $5000 total cl and I'd like to have $7500.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;I can't believe they responded so quickly! I literally sent that email a couple of hours ago!! :-D&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Maybe if I click my shiny black Steve Madden's a few times, I will..... not go home... but get  a credit line increase from Capital One!!!! She was VERY nice this time btw :-)&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;It almost sounded like she'd get in trouble if I wasn't a satisfied customer! haha&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;:-)&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 20:37:29 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1796900#M500786</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T20:37:29Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1796960#M500797</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;youngandcreditwrthy wrote:&lt;br&gt;&lt;p&gt;SCORE!&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;So... ironically, the lady I spoke with several months ago just called me as a result of the email I sent to good ole Dick Fairbank. Kinda funny cause it's the same young lady that kept denying me when I called the Ex Office directly then...&lt;/p&gt;&lt;p&gt;anywho,&lt;/p&gt;&lt;p&gt;asked me income, rent, employment questions....&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;She said give her 72 business hours and she will have it done. I told her min was $5000 total cl and I'd like to have $7500.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;I can't believe they responded so quickly! I literally sent that email a couple of hours ago!! :-D&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Maybe if I click my shiny black Steve Madden's a few times, I will..... not go home... but get  a credit line increase from Capital One!!!! She was VERY nice this time btw :-)&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;It almost sounded like she'd get in trouble if I wasn't a satisfied customer! haha&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;:-)&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;SCOOOOORRRRREEEEE!!  LMAO!  I actually just got off the phone with the guy who helped me.  He was calling to let me know that my request had been granted, even though I already saw it in my account info.  What he told me was that even though Capital One's policy is not to give customer initiated CLI's, they are doing manual reviews out of the executive office to help people while they re-visit that policy.  Kudos to Capital One for trying to be proactive and more customer friendly!!&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 20:50:16 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1796960#M500797</guid>
      <dc:creator>LesWH</dc:creator>
      <dc:date>2013-01-08T20:50:16Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797002#M500808</link>
      <description>&lt;p&gt;hahahah that's awesome!!&lt;/p&gt;&lt;p&gt;It was very .... out of character for them to call me.. especially the same lady that was so RUDE before....I won't mention her name, but at least she's nice now! It's almost like Capital One wants to really make it a hassle to get a CLI.... No Hassle????? HAHA more like.. YES, HASSLE! I get so tired of hearing that &amp;quot; we are not accepting customer initiated clis&amp;quot; mumbo jumbo! but Congrats to you LES! Perhaps, I will be as fortunate! It was literally the FIRST credit account I EVER opened!&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 20:57:49 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797002#M500808</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T20:57:49Z</dc:date>
    </item>
    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797004#M500809</link>
      <description>&lt;p&gt;I had the same experience with Cap One Exec Office. I called last friday for a rate decrease and cli on all three cards i have with them. I logged on yesteray and see all three have been increased to 10,000 and one apr was decreased from 15.9 to 12.9.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;the cards i have are: Platinum MC 1,400-10,000; Platinum Visa 4,450-10,000; Cash Rewards 3,000-10,000.  I am liking cap one for the moment!&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 20:58:21 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797004#M500809</guid>
      <dc:creator>Gemini</dc:creator>
      <dc:date>2013-01-08T20:58:21Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797080#M500828</link>
      <description>&lt;p&gt;YES!!!! LOL I emailed Friday got a call yesterday from exec. Elliott Berwick I believe told me he'll get back to me within 72 hrs &amp;quot;Hope&amp;quot; everything goes well for us!&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:15:38 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797080#M500828</guid>
      <dc:creator>scottinla21</dc:creator>
      <dc:date>2013-01-08T21:15:38Z</dc:date>
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      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797088#M500831</link>
      <description>&lt;p&gt;good luck Scott!! :-)&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:16:45 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797088#M500831</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T21:16:45Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797098#M500833</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;youngandcreditwrthy wrote:&lt;br&gt;&lt;p&gt;good luck Scott!! :-)&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;Thanks I have my fingers crossed really tight its been 3yrs and no cli lol&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:18:12 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797098#M500833</guid>
      <dc:creator>scottinla21</dc:creator>
      <dc:date>2013-01-08T21:18:12Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797100#M500834</link>
      <description>&lt;p&gt;WOW GEMINI!!!!&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;My interest rate is pretty good on my C1 account I think :-) I should work on my $1700 Orchard Bank next! haha&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:18:28 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797100#M500834</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T21:18:28Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797104#M500836</link>
      <description>&lt;p&gt;Don't you hate that!!!?? three years and no CLI! I've gone 4.5 years without one!!! My rep said they could make exceptions esp for customers like me with that long of a history.. so looks like you and I are prime candidates for clis :-)&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:19:51 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797104#M500836</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T21:19:51Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797120#M500844</link>
      <description>&lt;p&gt;you have inspired me to call them about my Orchard Bank card that had a 1500 limit, I spent over 10K on it last year (2% cash back on all purchases) and PIF every month (has been opened since 07)&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;I think I deserve a CLI on this card&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:25:48 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797120#M500844</guid>
      <dc:creator>ryanbush</dc:creator>
      <dc:date>2013-01-08T21:25:48Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797140#M500851</link>
      <description>&lt;p&gt;This past November ,I got a Venture card with a $5000 Limit and called 2 weeks ago and was able to get it raised to $7500&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:31:53 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797140#M500851</guid>
      <dc:creator>sandman2435</dc:creator>
      <dc:date>2013-01-08T21:31:53Z</dc:date>
    </item>
    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797142#M500852</link>
      <description>I contacted them last week for a product change,but they told me they don't have the power to product change. I thought BS I have read many who have PC'd...anyhow they put it for a cli to be manually reviewed. I think that office spends all there time now putting in manual cli requests lol. I still won't use the card since it has no rewards, but thought I let them put a cli through anyway since I was on the phone with them and that's all they were offering :(&lt;br&gt;&lt;br&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:32:52 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797142#M500852</guid>
      <dc:creator>Happychap</dc:creator>
      <dc:date>2013-01-08T21:32:52Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797146#M500854</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;youngandcreditwrthy wrote:&lt;br&gt;&lt;p&gt;Don't you hate that!!!?? three years and no CLI! I've gone 4.5 years without one!!! My rep said they could make exceptions esp for customers like me with that long of a history.. so looks like you and I are prime candidates for clis :-)&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;I sure hope so it would be nice not to worry about going over 30% uli on my card&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:36:27 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797146#M500854</guid>
      <dc:creator>scottinla21</dc:creator>
      <dc:date>2013-01-08T21:36:27Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797148#M500855</link>
      <description>&lt;p&gt;I've never had luck with calling C1 on the phone.... the Exec email is the only time I've ever been able to get them to even *really* consider a cli.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;email the Exec Offic Ryanbush!&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;The thing is... business would go more smoothly if they weren't so stingy....&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;If they like having their Exec Office flooded with calls/emails over a normal credit procedure.... that's on them :-P&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:36:49 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797148#M500855</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T21:36:49Z</dc:date>
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      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797170#M500864</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;youngandcreditwrthy wrote:&lt;br&gt;&lt;p&gt;I've never had luck with calling C1 on the phone.... the Exec email is the only time I've ever been able to get them to even *really* consider a cli.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;email the Exec Offic Ryanbush!&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;The thing is... business would go more smoothly if they weren't so stingy....&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;If they like having their Exec Office flooded with calls/emails over a normal credit procedure.... that's on them :-P&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;We're almost the opposite, I have called twice and both times got pretty large increases on my CLs for two other cards....  i think i'm going to call today and ask to go from 1500 to 5k and see what they say&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:47:18 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797170#M500864</guid>
      <dc:creator>ryanbush</dc:creator>
      <dc:date>2013-01-08T21:47:18Z</dc:date>
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    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797176#M500867</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;Gemini wrote:&lt;br&gt;&lt;p&gt;I had the same experience with Cap One Exec Office. I called last friday for a rate decrease and cli on all three cards i have with them. I logged on yesteray and see all three have been increased to 10,000 and one apr was decreased from 15.9 to 12.9.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;the cards i have are: Platinum MC 1,400-10,000; Platinum Visa 4,450-10,000; Cash Rewards 3,000-10,000.  I am liking cap one for the moment!&lt;/p&gt;&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;Have you had the cards a while?  I had heard that you were only able to get 2 Cap One cards (pure Cap One, not affiliated cards) whereas you obviously have three!&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 21:48:23 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797176#M500867</guid>
      <dc:creator>bs6054</dc:creator>
      <dc:date>2013-01-08T21:48:23Z</dc:date>
    </item>
    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797220#M500883</link>
      <description>Awesome guys. I am thinking of sending an email as well. Any ideas if this will result in a HP? And if so, which CR. Thanks</description>
      <pubDate>Tue, 08 Jan 2013 21:59:07 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797220#M500883</guid>
      <dc:creator>tennisfan78</dc:creator>
      <dc:date>2013-01-08T21:59:07Z</dc:date>
    </item>
    <item>
      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797228#M500886</link>
      <description>&lt;blockquote&gt;&lt;hr&gt;tennisfan78 wrote:&lt;br&gt;Awesome guys. I am thinking of sending an email as well. Any ideas if this will result in a HP? And if so, which CR. Thanks&lt;hr&gt;&lt;/blockquote&gt;&lt;p&gt;No HP.  My limit went from 2,000 to 5,000.&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 22:00:08 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797228#M500886</guid>
      <dc:creator>LesWH</dc:creator>
      <dc:date>2013-01-08T22:00:08Z</dc:date>
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      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797246#M500891</link>
      <description>&lt;p&gt;Its a SP they confoimed at the end of the phone call it will result in a SP only. &lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 22:03:05 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797246#M500891</guid>
      <dc:creator>Happychap</dc:creator>
      <dc:date>2013-01-08T22:03:05Z</dc:date>
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      <title>Re: CAP ONE EXEC OFFICE!</title>
      <link>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797248#M500892</link>
      <description>&lt;p&gt;That's funny Ryan! haha... someone in the credit world has to know that we blog all of our experiences with them here....If I were a Credit Analyst(which I actually want to be in the near future after seeing this forum), I would def want to be known as the guy to go to get approved!!! haha :-P&lt;/p&gt;</description>
      <pubDate>Tue, 08 Jan 2013 22:03:27 GMT</pubDate>
      <guid>http://ficoforums.myfico.com/t5/Credit-Cards/CAP-ONE-EXEC-OFFICE/m-p/1797248#M500892</guid>
      <dc:creator>youngandcreditwrthy</dc:creator>
      <dc:date>2013-01-08T22:03:27Z</dc:date>
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