topic Re: Inactive time for logout ?? in myFICO® Forums Technical Help

Inactive time for logout ??

pizzadude — Mon, 21 May 2012 18:02:32 GMT

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.

Can this be reset back to 2 hours ? Thanks !

Re: Inactive time for logout ??

mod-moose — Mon, 21 May 2012 18:15:17 GMT

pizzadude wrote:

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.

Can this be reset back to 2 hours ? Thanks !

Hi pizzadude,

I just checked and the "Period of inactivity before auto-logoff (minutes)" is still set at 120 minutes. I'll check to see if there has been issues reported with the new upgrade.

Re: Inactive time for logout ??

laz98 — Mon, 21 May 2012 18:21:21 GMT

Mine would log me out before 2 hours before the upgrade. I just thought something had changed with the forums behnd the scenes.

Re: Inactive time for logout ??

pizzadude — Mon, 21 May 2012 18:26:58 GMT

Hmmm, ok, thanks Moose ~ maybe I'm not watching the clock correctly... :P Or has anything changed with regards to what constitutes inactivity ? Like just reading posts or refreshing ?

Re: Inactive time for logout ??

mod-moose — Tue, 22 May 2012 22:35:04 GMT

I'm going to do a time test now and see what happens.

ETA: 1 hour and 14 minutes and didn't get logged out. Will test now for longer.

ETA: Starting second test. Had to end early, but stayed on for 1 hour 27 minutes.

Re: Inactive time for logout ??

mod-moose — Wed, 23 May 2012 16:40:52 GMT

Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in. I'll see what I can find out for those of you who haven't been able to.

Re: Inactive time for logout ??

rckstrscott — Wed, 23 May 2012 16:46:30 GMT

mod-moose wrote:
Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in. I'll see what I can find out for those of you who haven't been able to.

Its 2 hours of me like clockwork.

-scott

Re: Inactive time for logout ??

mod-moose — Wed, 23 May 2012 17:37:09 GMT

pizzadude wrote:

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out. Now it seems to be reduced to 1 hour or maybe less.

Can this be reset back to 2 hours ? Thanks !

I've been told that it might be that your computer has an old cookie and you should try cleaning your cache and cookies. Please let me know if this helps.

Re: Inactive time for logout ??

pizzadude — Wed, 23 May 2012 19:28:11 GMT

Thanks !! I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.

Re: Inactive time for logout ??

mod-moose — Wed, 23 May 2012 19:50:06 GMT

pizzadude wrote:

Thanks !! I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.

Great news! (Those darn cookie crumbs...they get into everything! :smileyvery-happy: )

Thanks for letting me know.

Re: Inactive time for logout ??

drudown — Thu, 21 Jun 2012 03:25:17 GMT

What is the point of the auto logout?

Re: Inactive time for logout ??

mod-moose — Thu, 21 Jun 2012 03:27:17 GMT

drudown wrote:
What is the point of the auto logout?

It's for security purposes.