topic Re: Always have to log in in myFICO® Forums Technical Help

Always have to log in

localuser — Tue, 11 Sep 2012 13:28:12 GMT

Is this common? I am using chrome and I always have to login the the site before I can use it

Re: Always have to log in

KaLin — Tue, 11 Sep 2012 18:27:18 GMT

Hi localuser,

Are you referring to having to log in to the forums? There is an automatic 2 hour system time limit from your last activity when you will be logged out and have to log back in.

Re: Always have to log in

localuser — Tue, 11 Sep 2012 21:04:13 GMT

I am. I just tested it. I logged in, closed my browser came back to the site and had to log in again. My browser has no problem with autofills

Re: Always have to log in

KaLin — Wed, 12 Sep 2012 00:44:00 GMT

I'll do some testing with different browsers and see if there's a bug I need to report.

What version of Chrome are you using?

Re: Always have to log in

localuser — Wed, 12 Sep 2012 14:30:12 GMT

21.0.1180.89 m

Re: Always have to log in

KaLin — Wed, 12 Sep 2012 19:42:54 GMT

Hi localuser,

I've been checking into this and have found that the auto logoff/login time of 2 hours comes into play only if your browser remains open during that time. If you close the browser, reopen it and come back to the myFICO site, you will have to log in again.

I've tested on IE9, FF15, Google Chrome and Opera and the behavior is the same on all four.

Re: Always have to log in

localuser — Thu, 13 Sep 2012 13:56:22 GMT

Okay, thanks for the info.