topic Changes to USAA Credit Service Make it WORTHLESS in General Credit Topics

No more unlimited pulls with USAA Credit Check Monitoring Premium??

jrcred — Wed, 05 Sep 2012 16:43:09 GMT

I just got an email from them saying that they were switching from unlimited pulls to once per month, with alerts being delivered twice per month rather than once. This sucks, as someone who is rebuilding and constantly monitoring my reports I pull them more than once a month. Are there any other products out there that offer this?

USAA no longer offering daily credit reports

igids1 — Wed, 05 Sep 2012 16:42:15 GMT

Just got an email from USAA that they will no longer be offering daily credit reports, instead they will be offered once per month. Ill be canceling, any other daily pullers out there that I can switch to?

Re: USAA no longer offering daily credit reports

ficojoe — Wed, 05 Sep 2012 16:43:46 GMT

Thank you for trusting Experian to provide you with industry-leading credit monitoring services. In order to continue to provide USAA members with competitive features and rates, CreditCheck Monitoring Premium will be undergoing a few changes on 10/9/2012.

Based on member feedback and usage, we determined that members actually need fewer full credit reports but more frequent updates on changes. With that in mind, here's what's changing:

	Credit Reports will be available once per month, instead of on an unlimited basis. This frequency meets the needs of the vast majority of members. For those seeking unlimited credit reports, please contact Experian at 1-866-751-1320.
	New! Score Alerts will be monitored and delivered to you twice per month, instead of only once per month. This helps you know when your credit score has changed.
	New! Monthly Credit Report Statements will consolidate relevant credit report and score information in one easy-to-read summary.

We look forward to providing you with the high-quality credit monitoring services you've come to expect. Feel free to contact our customer care team anytime you have questions at 1-866-751-1320.

Sincerely,

Experian Customer Care
CreditCheck Monitoring Premium

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

llecs — Wed, 05 Sep 2012 16:45:06 GMT

:smileysurprised: *runs off to check e-mail*

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

AZHeather — Wed, 05 Sep 2012 16:46:15 GMT

Yep, I got the e-mail today too. Sadness! I will be cancelling if I can only pull once a month.

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

jeffriesde — Wed, 05 Sep 2012 16:47:41 GMT

Just got the same email. Guess I will be looking for some other way to monitor my reports.

Re: USAA no longer offering daily credit reports

ninjamike81 — Wed, 05 Sep 2012 16:50:01 GMT

I received that same email aswell. Not sure if IM keeping the service now

Re: USAA no longer offering daily credit reports

chryanna — Wed, 05 Sep 2012 16:50:58 GMT

Actually, I just got through, and will be deleting my duplicative post momentarily. But they'll continue to offer daily pulls for an additional $9.99 per month starting in Oct.

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

gamegrrl — Wed, 05 Sep 2012 16:51:19 GMT

Yep. I got it too. I called them to cancel, and I've been on hold with them for a very long time.

I've been unable to find any information at all on their website about cancelling their credit monitoring service. That's pretty lame.

Re: USAA no longer offering daily credit reports

SFernandez13461 — Wed, 05 Sep 2012 16:52:21 GMT

I'm calling to cancel today. I was just going into gardening mode anyway.

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

MarcinXP — Wed, 05 Sep 2012 16:53:50 GMT

I just posted another thread about this. It will cost extra...needless to say unless some concessions can be done...I and my GF will be cancelling this on 10/9

Re: USAA no longer offering daily credit reports

JohnPTEX — Wed, 05 Sep 2012 16:54:08 GMT

Yep, the only reason I was with USAA was for the daily pulls - well they were the last company I thought I could count on in this credit game - oh well

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

llecs — Wed, 05 Sep 2012 17:00:19 GMT

This e-mail is nearly identical to the one Experian sent when they did away with CreditCheckTotal (CCT..also a daily puller once upon a time).

Sigh.. BTW, there are three known out there that allow for daily pulls:

Amex CreditSecure

EliminateIDTheft

AlertPlus

Here's the e-mail:

	Credit Reports will be available once per month, instead of on an unlimited basis. This frequency meets the needs of the vast majority of members. For those seeking unlimited credit reports, please contact Experian at 1-866-751-1320.
	New! Score Alerts will be monitored and delivered to you twice per month, instead of only once per month. This helps you know when your credit score has changed.
	New! Monthly Credit Report Statements will consolidate relevant credit report and score information in one easy-to-read summary.

RIP USAA Creditcheck Monitoring Unlimited

jausanka — Wed, 05 Sep 2012 16:58:26 GMT

	Credit Reports will be available once per month, instead of on an unlimited basis. This frequency meets the needs of the vast majority of members. For those seeking unlimited credit reports, please contact Experian at 1-866-751-1320.
	New! Score Alerts will be monitored and delivered to you twice per month, instead of only once per month. This helps you know when your credit score has changed.
	New! Monthly Credit Report Statements will consolidate relevant credit report and score information in one easy-to-read summary.

Mods, I know this isn't directly credit cards related, but also not appropriate for any other credit category, but I don't think the rebuilding forum would right either for this kind of info. Feel free to move as necessary :-)

USAA CMS just got Gimped!!

mkm77 — Wed, 05 Sep 2012 16:58:49 GMT

Sad to see the best change to where you can only pull once per month.

	Credit Reports will be available once per month, instead of on an unlimited basis. This frequency meets the needs of the vast majority of members. For those seeking unlimited credit reports, please contact Experian at 1-866-751-1320.
	New! Score Alerts will be monitored and delivered to you twice per month, instead of only once per month. This helps you know when your credit score has changed.
	New! Monthly Credit Report Statements will consolidate relevant credit report and score information in one easy-to-read summary.

Re: No more unlimited pulls with USAA Credit Check Monitoring Premium??

gamegrrl — Wed, 05 Sep 2012 17:00:16 GMT

Finally spoke to someone. She offered me the half price deal, but I turned it down. Then she started touting the value of the "credit scores" they provide.

:-P

Re: USAA CMS just got Gimped!!

Mailak — Wed, 05 Sep 2012 17:02:56 GMT

mkm77 wrote:
Sad to see the best change to where you can only pull once per month.

Thank you for trusting Experian to provide you with industry-leading credit monitoring services. In order to continue to provide USAA members with competitive features and rates, CreditCheck Monitoring Premium will be undergoing a few changes on 10/9/2012.

Based on member feedback and usage, we determined that members actually need fewer full credit reports but more frequent updates on changes. With that in mind, here's what's changing:

Credit Reports will be available once per month, instead of on an unlimited basis. This frequency meets the needs of the vast majority of members. For those seeking unlimited credit reports, please contact Experian at 1-866-751-1320.

New! Score Alerts will be monitored and delivered to you twice per month, instead of only once per month. This helps you know when your credit score has changed.

New! Monthly Credit Report Statements will consolidate relevant credit report and score information in one easy-to-read summary.

I just saw this in my e-mail too. It's a bit odd that they think people want more frequent updates and that's why they are reducing the number of times people can access them with updates. I can understand it reduces their costs though.

Re: USAA no longer offering daily credit reports

ficojoe — Wed, 05 Sep 2012 17:03:26 GMT

You can still use MPM, CS (if you have an AmEX), and EC for daily pullers.

Re: USAA CMS just got Gimped!!

CS800 — Wed, 05 Sep 2012 17:04:11 GMT

I think a lot of people will be dumping the USAA CMS services and going directly to EX for their unlimited reports

Re: USAA CMS just got Gimped!!

trumpet-205 — Wed, 05 Sep 2012 17:05:24 GMT

I'm dumping USAA CMS then.