topic Re: cancel in myFICO® Product Feedback

cancel

youarescamartists — Mon, 24 Dec 2012 07:45:19 GMT

they do not allow you to cancel, I just want you to stop billing me but there is no way

Re: cancel

HiLine — Mon, 24 Dec 2012 20:59:44 GMT

How did you come to that conclusion?

youarescamartists wrote:
they do not allow you to cancel, I just want you to stop billing me but there is no way

Re: cancel

llecs — Tue, 25 Dec 2012 21:49:13 GMT

Give them a buzz tomorrow and they'll hook you up with that cancel. MyFICO forum users and mods don't have access to your personal info and we really can't help other than pointing you in the right direction to get your questions answered.

Phone:
1-800-319-4433
Mon - Fri 6am to 6pm Pacific Time
Sat 7am to 4pm Pacific Time

Re: cancel

IMScammed — Sun, 24 Mar 2013 22:48:26 GMT

Hi...I have been trying to cancel. I have called 3 times now. Computer keeps saying wait time is 5 to 10 minutes. I have been on hold for 30 minutes evry time, then I just hang up. There is no way to cancel online. Telephone cancelling has been impossible so far. I signed up last 3/15 and it is now 3/24. I hope I can use this note as proof, I tried to cancel early but CANNOT. Thanks a lot myFico.

Re: cancel

pakman92 — Mon, 25 Mar 2013 00:44:59 GMT

IMScammed wrote:
Hi...I have been trying to cancel. I have called 3 times now. Computer keeps saying wait time is 5 to 10 minutes. I have been on hold for 30 minutes evry time, then I just hang up. There is no way to cancel online. Telephone cancelling has been impossible so far. I signed up last 3/15 and it is now 3/24. I hope I can use this note as proof, I tried to cancel early but CANNOT. Thanks a lot myFico.

Unfortunately, phone call is the only way to cancel. I was on hold for about 15 minutes, but, eventually, someone picked up and I was able to do so. Make sure you get an e-mail confirmation of the cancellation. Also, if the cancellation goes through you will immediately see score watch stuff disappear when you go to my account. (e.g. you will no longer be able to see your SW settings, most recent alerts, etc.).

They don't make it easy, but if you hold on to the phone, it will work. YMMV