topic Re: Error while purchasing score watch and 3 pending charges! in myFICO® Product Feedback

Error while purchasing score watch and 3 pending charges!

jcasteel — Thu, 21 Jun 2012 10:10:36 GMT

Just like the title says.

I tried purchasing the 10 day free trial with the TransUnion extra deal for 10%. It kept letting me enter in my info until I would enter my ssn and then i kept getting an error. I planned on contacting cs today sometime, but now i'm seeing 3 "pending" charges on my credit card from myFICO.

Whats going on?

-John

Re: Error while purchasing score watch and 3 pending charges!

mmmmmm — Sat, 23 Jun 2012 04:48:03 GMT

The "charges" you see are simply authorizations on your account. They will drop off usually within 3-5 calendar days, depending on the policies of your bank.

Re: Error while purchasing score watch and 3 pending charges!

prbyfelecia — Fri, 06 Jul 2012 13:22:44 GMT

Same crap here!!!! then I tried to cancel it and gives a number you have to call....it doesn't even use it's own cancellation policies outlined in the aggreement! Scam!!

Re: Error while purchasing score watch and 3 pending charges!

Duc1198 — Sun, 19 Aug 2012 01:04:07 GMT

Same thing here! I just ordered the 2 credit scores + reports and got an error screen. But it does show pending under my credit card. Should I order again? I feel that they would try to squeeze me to pay for both, even though I didn't even receive the first one!

Re: Error while purchasing score watch and 3 pending charges!

creditnocash — Sun, 19 Aug 2012 01:06:21 GMT

hmm. just purchased the annual score watch no errors.

also got the free trial a few weeks ago. no problem there.

authorization fee is just a hold. will clear up.

i used this link to cancel the trial and had no problems.

http://myfico.custhelp.com/app/answers/detail/a_id/20/kw/stopping%20scorewatch

Re: Error while purchasing score watch and 3 pending charges!

j_casteel — Tue, 28 Aug 2012 21:32:22 GMT

sorry for not updating this.....the problem was I had 2 screen names. One already had my info on it, and the other did not. I did not realize I had a name from several years ago b/c when I had created the new one and entered in my email info, etc. I did not receive any notification of that. So I spoke with myFICO customer service and the lady explained it to me.

So once I used my old login with the personal data the purchase went through, and after a month or so the pending transactions fell off and I was only charged for the one.

-John