topic Re: Comcast + CPA - best route? in Rebuilding Your Credit

Comcast + CPA - best route?

Brandytab — Thu, 11 Oct 2012 01:18:51 GMT

Help!

We are hoping to buy a house in the spring and I got a collections letter from CPA. They stated that they hadn't reported to CR and that I should pay soon so that they do not. I did a quick gut reaction and just paid it, out of fear, to prevent that from happening. I have credit monitoring and nothing had reported. Of course, a week after I pay, they report it. Paid collection, zero balance. I could cry. My credit score has dropped 25 points. This IS a valid debt, it slipped my mind, I forgot about the stupid cable box, and here I am.

Too late to DV, too late to PFD. GW is all I have, correct? Where will I have better luck? CPA? Comcast? Any specific route with Comcast? BBB?

I'm frustrated at the fact that I did the right thing by paying it and they STILL reported it after the fact. I should have known better. I'd have 200 more dollars in my bank account and the same credit score had I just let it be. And maybe a shot at a PFD.

Any advice would be immensely appreciated. I have no idea how this will change our ability to buy a home with a collection under 12 months old.

Re: Comcast + CPA - best route?

Shogun — Thu, 11 Oct 2012 02:52:25 GMT

Send a GW to whoever posted to your CR. Get that thing going we' e got a house to buy!!! Good Luck!

Re: Comcast + CPA - best route?

Brandytab — Thu, 11 Oct 2012 13:59:38 GMT

I called Comcast, they told me to go to the local office. From my readings on the nets, it seems like that won't be of use. I guess it's worth a shot.

Does anyone have any contacts/email addresses at CPA? If I send a GW to the main address, it probably won't even be opened. :(

Re: Comcast + CPA - best route?

Joteism — Mon, 28 Jan 2013 18:52:57 GMT

How did this go for you? Were you able to get it deleted? I sent a GW email to we_can_help@comcast.com last week and got a call from their Executive Office this past Saturday. They said they wouldn't be able to delete because it wasn't their error, but would have CPA send me a letter stating that the debt has been PIF. That obviously won't do me any good, so I need a new approach... I've had no luck getting CPA to delete either. Before I paid them, the rep that I spoke assured me that her supervisor could delete it for me, but when she transferred me to her supervisor after the payment, I sat on hold for 2 hours and hung up. Maybe I could use that as some sort of leverage directly with CPA or BBB. Argh... Let me know if you had any luck!

Re: Comcast + CPA - best route?

Brandytab — Mon, 28 Jan 2013 19:16:19 GMT

Hi!

I had great success with BBB. I was contacted by a rep, I explained the situation, and asked for their graciousness and a deletion. They did - within days. It can be done! Stick with it. :)

Re: Comcast + CPA - best route?

Joteism — Mon, 28 Jan 2013 19:50:04 GMT

So there is hope! :) I'll put something together right now! Thanks!