topic Re: ACS GW Success!!!!! in Student Loans

ACS GW Success!!!!!

MortgageBound — Thu, 28 Apr 2011 15:21:57 GMT

Hi all!

Just wanted to share my GW success with everyone. I'm soooooo excited!!!! A few months ago, I was under contract on a new home and my lender sent me an urgent email stating my FICO dropped 130 pts. I investigated why and there was a mistake from my credit union (i've since had fixed) and also a 60-day late from ACS (Jan 2011) I knew NOTHING about. I've always had a good payment history with them and I didn't realized I was late. Of course, this destroyed my new house plans but I was determined to bounce back even if it took a year or more....

After talking with a few people on this board, especially nyqutie, I decided to try and GW ACS. I contacted the angel there 3 weeks ago (sent 3 separate emails) and yesterday I received the following email:

I received your email and the requests you sent to the ACS Board of Directors. I am reviewing your account information and will be in touch by close of business tomorrow (Wednesday 4/27) with the outcome of my research.

I appreciate your patience while we completely look into your account information to see if there is any way to grant your request.

Needless to say, I was just excited to get a response. Well, here's what I received this morning:

I have researched your account and determined taking into consideration the overpayments you made, I am able to submit a request to clear the 60 day delinquency that was reported. To date you have been in repayment 52 months and the funds received were equal to 53 payments. Sufficient enough to make the adjustment.

I have submitted the request the three Major Credit Bureaus to remove the 60 day delinquency. Industry Standards allow 30-45 days for the bureaus to update the information.

If I can be of any further assistance, please feel free to contact me directly.

WOOHOO!!!!!! I'm too thrilled! I'm on my way back to the 750+ club and to buying another home!!! Thanks again, nyqutie, for the info/encouragement and others of you for the encouragement!!!! If there's someone out there trying to get GW success, DON'T GIVE UP!! IT WORKS!!!!!!

Re: ACS GW Success!!!!!

nyqutie — Fri, 29 Apr 2011 16:42:22 GMT

MortgageBound wrote:
Hi all!
Just wanted to share my GW success with everyone. I'm soooooo excited!!!! A few months ago, I was under contract on a new home and my lender sent me an urgent email stating my FICO dropped 130 pts. I investigated why and there was a mistake from my credit union (i've since had fixed) and also a 60-day late from ACS (Jan 2011) I knew NOTHING about. I've always had a good payment history with them and I didn't realized I was late. Of course, this destroyed my new house plans but I was determined to bounce back even if it took a year or more....
After talking with a few people on this board, especially nyqutie, I decided to try and GW ACS. I contacted the angel there 3 weeks ago (sent 3 separate emails) and yesterday I received the following email:
I received your email and the requests you sent to the ACS Board of Directors. I am reviewing your account information and will be in touch by close of business tomorrow (Wednesday 4/27) with the outcome of my research.
I appreciate your patience while we completely look into your account information to see if there is any way to grant your request.

Needless to say, I was just excited to get a response. Well, here's what I received this morning:

I have researched your account and determined taking into consideration the overpayments you made, I am able to submit a request to clear the 60 day delinquency that was reported. To date you have been in repayment 52 months and the funds received were equal to 53 payments. Sufficient enough to make the adjustment.

I have submitted the request the three Major Credit Bureaus to remove the 60 day delinquency. Industry Standards allow 30-45 days for the bureaus to update the information.

If I can be of any further assistance, please feel free to contact me directly.

WOOHOO!!!!!! I'm too thrilled! I'm on my way back to the 750+ club and to buying another home!!! Thanks again, nyqutie, for the info/encouragement and others of you for the encouragement!!!! If there's someone out there trying to get GW success, DON'T GIVE UP!! IT WORKS!!!!!!

MortgageBound,

Congratulations I could not be more happy for you. ACS was great to me as well got my lates removed and the representative I dealt with was A+++

You are right NEVER GIVE UP!

Re: ACS GW Success!!!!!

heligirl — Tue, 03 May 2011 16:36:53 GMT

Congrats on your success!!! I am trying to get some lates off of my ACS account. Will you please PM me any contact info you have.

Thank you!!

Re: ACS GW Success!!!!!

MortgageBound — Sun, 15 May 2011 22:17:52 GMT

Heligirl,

Check your inbox!

Re: ACS GW Success!!!!!

heligirl — Wed, 18 May 2011 19:18:29 GMT

Thank you so much mortgagebound!!

Re: ACS GW Success!!!!!

sc0628 — Thu, 19 May 2011 19:13:45 GMT

Mortgagebound I sent you a PM as well.

Thanks,

Re: ACS GW Success!!!!!

mrsfixit89 — Mon, 08 Aug 2011 14:50:53 GMT

Mortgagebound,

Do you still have the ACS contact information from your succesfull GW letteR?? I have sent several letters and had not luck!! My husband and I are hoping to buy our first home and these late payments are killing my score! Any help you can give would be greatly appreciated!! Thanks in advance!

Re: ACS GW Success!!!!!

orky626 — Tue, 16 Aug 2011 15:24:45 GMT

CONGRATS!! Can you share the contacts with me also?

Re: ACS GW Success!!!!!

slg — Mon, 22 Aug 2011 18:36:18 GMT

would someone be so kind as to forward me the contact with ACS that we have had the most luck on granting goodwills for late payments? Any help, name, address anything at all would be most appreciated.

Re: ACS GW Success!!!!!

dharalex — Fri, 16 Sep 2011 01:39:37 GMT

I'm in desperate need to get this off. Like you, it's one 60 day late I don't know how I missed. I've had the loan since 2005 with perfect payment until now....I would appreciate anything!

Re: ACS GW Success!!!!!

Stx14 — Mon, 03 Oct 2011 03:35:15 GMT

Can anyone pm me some contact info for an acs GW. Thanks

Re: ACS GW Success!!!!!

arsenal04 — Sat, 19 Nov 2011 18:48:16 GMT

I am also trying to GW a 60 day late with ACS. Can anyone PM me the contact info they used. I would really appreciate it. Thanks.

Re: ACS GW Success!!!!!

jet870 — Sat, 03 Dec 2011 05:54:21 GMT

Hello,

I was also in dire need of any goodwill relief information for ACS. Please let me know if you can help.

Re: ACS GW Success!!!!!

JVnyc — Sun, 04 Dec 2011 16:39:16 GMT

Does anyone have contact info for ACS? Can't find it anywhere and it seems a lot of people inquiring. Thanks!

Re: ACS GW Success!!!!!

KBostick1 — Fri, 09 Dec 2011 03:21:07 GMT

Congratulations!!! I have a couple negative remarks on my CR from ACS but for the past year or so I've been making overpayments. Could you please send me the contact info as well? Thanks

Re: ACS GW Success!!!!!

kp28 — Tue, 28 Aug 2012 20:52:32 GMT

Do you have the contact info anymore? I need a little luck on my side for once. I have gotten no where with this company. Please if you still have any contact info if you dont mind sending it my way

Re: ACS GW Success!!!!!

violetsmom — Tue, 04 Dec 2012 20:29:50 GMT

If anyone is still reading this I am also desperately in need of the contact info for sending a GW to ACS...

Re: ACS GW Success!!!!!

eastexascout — Thu, 06 Dec 2012 00:49:52 GMT

Can someone please pass on contact information please?

THANKS!

Re: ACS GW Success!!!!!

dcal — Sat, 22 Dec 2012 13:39:46 GMT

I too would greatly appreciate the GW contact information.

Re: ACS GW Success!!!!!

loviedovie — Sun, 23 Dec 2012 17:34:45 GMT

Has anyone managed to get the contact info for ACS? I am helping a friend rehab her credit and she has an account with these guys.

If I don't hear I will try with them myself and let you all know what works for us.