Everett16 Tracker

Enhanced Recovery Dispute - Made Some Bad Moves

Everett16 — Sun, 23 Dec 2012 01:03:12 GMT

Hello All!

First, let me say that this is an awesome forum! I have learned quite a lot about cleaning my report. I am about to get married next year an would like to have my scores in the 700s.

My problem is this: I was reviewing my reports and saw a collections that was assigned to Enhanced Recovery via AT&T for $77. I could not remember this account, as I had just paid an account with AFNI for $400. Confused, I called Enhanced and disputed, the agent on the phone said, "fine, I'll note that you have disputed" and hung up. I immediately called Experian and disputed the charge. Then, after over 7 hours speaking with every department at AT&T trying to get more information on this account, I decided to own the bill.

I was told by a rep at AT&T that if I paid the $77 they would recall the account. I asked the rep numerous times were they sure this could be done (should've got this in writing) and he reassured. I paid the account. When I called back the next day, a new rep said that this could not be done...so that was my mistake.

So...since I paid this account directly with AT&T, have I lost my leverage with Enhanced for PFD or GW? Should I contact Enhanced to see if they have done anything to verify the account? Did I mess up altogether?

At least it's paid.

Thanks for your help!

Re: Enhanced Recovery Collection Deleted

Everett16 — Sun, 23 Dec 2012 00:45:03 GMT

Congrats! Can you tell me when you disputed and how long it took to respond?

Thanks.

Re: Aargon CA and What They Have Told Me...Is this true???

Everett16 — Thu, 06 Dec 2012 23:43:17 GMT

True story...I had an account that was forwarded to Aargon. Even though I was very reluctant to make the call, I asked the female rep if there was a way to come to a "mutual agreement" where both parties were satisfied. She said, "Are you asking looking to have this deleted from your report?" I said yes, she said ok.

I made my payment over the phone and requested a fax confirming payment and deletion...I rec'd it during the phone call. This was on 12-04-12.

It can be done. I do believe that it is the luck of the draw -- you have to talk to the right person on the right day.

Best of luck to you!