I spoke to subaru of America and explained to them what had happened to me in regards to my extended warranty being forced to me.
They assured me that no one can force a warranty on to me if I did not want it. Also, if I already signed, I can always call back and they can cancel the warranty and cut out a check to the lender to be applied to the principal.
Mind you I did not give them what dealer this was from as I wanted to try to manage this with the dealer first.
Spoke to the finance manager and she was quite rude and basically told me the same story even when I told her that I spoke to subaru.
Conversation became a little escalated and voices got loud and she said "you know what? I don't even want to do this deal with you, I will just give the down payment back to you!" And I said fine and hung up.
She calls me back 5 minutes later and says that she will try to do something for me. I explained that I still would like to give my business to them but I do not want to take something I do not want and have to pay for it. Instead, I will take few other options (spt cat back exhaust and the spt short shifter with bushings) and remove the warranty and lo jack.
She then tells me that she needs to speak to the parts manager, call the bank back and yada yada..
Calls me back after 30 minutes to tell me that she did indeed remove the warranty and all other junks I didn't want and she added the spt parts in for me with installation and my monthly did not change.
Funny thing is, she asked if I gave the dealer name to subaru when I called lol... I guess subaru is strict with how the dealers treat their customers?
Anyways.... For those who say spt parts are waste of money and that I can get better performing parts for same money, I agree. However since I do not have a garage to work on, I would just rather take oem parts and stay within the basic warranty for 3 years.
Starting Score: 597
Silviaspeck wrote:
Parts were included for the same price as far as monthly goes.
This is how the deal went before.
Car =27000
Warranty =2300
New deal
Car 27500
Warranty 1400
Exhaust and short shifter 800 (msrp is 1200 and 400)
So what my plan is to cancel the warranty after picking up the car
That is actually a decent deal on the warranty, as long as it is the standard 6 year 100k with no deductible.
Doesn't hurt to have a warranty on a WRX.
Why did the price of the car go up? That is BS!
I will post more info later on when I get home
As for the warranty I'm planning to cancel it through subaru and they said they will cut the check out to tdbank directly
Boy, Isn't buying a car fun?
It should NEVER come down to the dealer losing their temper!
When we just got our car, The finance guy says,"I know buying a car can be hard."
Then I ask him why, and he just shrugs his shoulders. lol and the lying, WOW! when you call them on it, they pass it on to someone else like "He should have never said that. I will have to have a talk with him." Yeah right!
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