I recently refinanced my auto loan through rate genius. I found out that they took too long to pay off the original loan and the quote had expired by the time they paid. So there is still a relatively small balance left owed on the original loan. Rate genius is expecting me to pay this remaining amount even though it is their fault. Do I really have to pay for their mistake? What can i do about it since I already signed the contract saying the amount I was financing?
