THe 30 day late was in August. Our income, before taxes is 5300/mth. Our bills, including 1000/mth rent right now only total 1800. We have a VA home loan as my husband was in the marines. I called Crap One several times and one girl said that she refunded the late fee and in 8 to ten days I would receive a letter verifying that. If true, I should receive it this wednesday. My lender asked me if they could fax it, so I called again and everyone is telling me that it is against the law to remove it, which I know isnt true, and I can file a dispute with the credit bureaus. I dont know. I have sent 4 letters now, did two online messages to the cc company and called several times. THe calls are to no avail and havent heard back yet from the letters. THey did refund the late charge though. Besides the bankruptcy and the one 30 day late, our two credits combined are great. We have since paid off two cars and are paying faithfully on a third, with absolutely no late pmts.