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@Anonymous wrote:
I checked my experian report today to see a 24 point decrease because my car finance company updated to charge off status for the month of March but all other months show payment ok never have been late for the last year and a half. I called them and they told me they would get it updated to show correctly. Only happened on experian the other 2 show normal pay status. Hopefully it gets updates losing 24 points stinks.
So why was the "charge off" reported? It's good that they promised to fix it but was it a mistake on their part? Did they commit to fixing it in a specific period of time? Sounds like it was a mistake because a tradeline will not go from ontime payments to charge off status like that.
@Anonymous wrote:
They said it would be fixed within 24 Hours so I called the next day to verify and they said no negative payment history is showing so I then called experian and they told me it was not showing negative and are sending me a report. The experian app has not updated yet but nothing changed with my fico
Great. Glad their mistake did not cause you pain .. but believe it when you see it on paper.