Disputing B of A by mail

[0REDSOX7]

Long story short, B of A is reporting three credit card accounts discharged in a Ch. 7 BK as doubles - resulting in six trade lines.

I've been dealing with Equifax Exec. Support to correct it and I need to send supporting documentation by mail - just curious, what should I send?  I have my creditor matrix that clearly lists only three BofA accounts, discharge and what not but should I include my credit report or just the relevent pages?

Help please.

[gdale6]

I would send copy of your CR showing the 3 accounts prior to BK and a copy of the current reporting from whatever CR is in error along with a direct dispute letter to BoA.

[DaveInAZ]

I would send them a copy of your BK discharge, it lists all creditors IIB, it should list BoA 3 times with different balances.

[0REDSOX7]

Thanks guys!

Within about 15 minutes of posting this, I received a phone call from someone on their team who said they identified the issue on their end and and have submitted the request to Equifax to have them removed within 30 days - so, nothing needed from me but waiting.

She said what had happened was when they got my notice of filing, they updated the accounts to IIB.  Then, when I was discharged, they tried to update the accounts again to IIB but when they didn't find an open account (for each of the CCs included), it created a new trade line to show discharged and IIB.  So, hopefully this is fixed.

If not, I have her personal number and will call back - but, she was very nice, so, here's for the best.