Re: Call? Or continue to wait? UPDATED: APPROVED

Anonymous · ‎07-31-2017

Long time lurker, finally have a question of my own. Thank you in advance for a reply.

Applied 7/20 for chase ink cash and received 30 day decision notice in email.

Called automated line and received 7-10 day message.

Received at my business address a letter signed by fraud department asking for certificate of formation of my LLC, my IRS EIN letter, proof of my business address and my personal address.

7/24 I responded in writing with those documents via priority mail. The letter was delivered 7/26. As of today 7/31 automated line says 7-10 days.

Should I call fraud department or continue to wait?

They pulled 769 Experian and this is a new business.

UPDATED 8/7

Called fraud department and was transferred to lending. I was not grilled about the business but she did ask for address confirmation. I was on hold a while. Ultimately approved with 3000 SL.

Anonymous · ‎07-31-2017

Welcome to MyFICO

If it's just the fraud department then I would give them a call. It's the lending department that you normally want to avoid because that can result in a grilling. Good luck with your application and let us know how it turns out.

SouthJamaica · ‎07-31-2017

@Anonymous wrote:
Long time lurker, finally have a question of my own. Thank you in advance for a reply.

Applied 7/20 for chase ink cash and received 30 day decision notice in email.

Called automated line and received 7-10 day message.

Received at my business address a letter signed by fraud department asking for certificate of formation of my LLC, my IRS EIN letter, proof of my business address and my personal address.

7/24 I responded in writing with those documents via priority mail. The letter was delivered 7/26. As of today 7/31 automated line says 7-10 days.

Should I call fraud department or continue to wait?

They pulled 769 Experian and this is a new business.

I've seen a lot of reports in this forum that it's best not to voluntarily call Chase; better to just let them review it in their own time.