CitiBusiness AAdvantage Denial

[Anonymous]

Hello all! First wanted to say thanks to all of you, I recenly joined and I've learned a lot that I wish I knew when I started working on my credit several years ago.  

Anyway, I applied tonight for the CitiBusiness AAdvantage card and was instantly declined. I have a legitmate business that's been open for 5 years, $1.2 million in revenue. Relatively clean personal credit files, decent enough numbers (EX 736, TU 749, EQ 709). AAoA is 2.9 years across all 3 reports, 1 CC account opened in last 24 months, 2 installment accounts. No major negative marks (2 accounts show 30 day lates from a couple years ago- trying to get this fixed).  I have 8 open CC accounts, utililzation is 3%. No relationship with Citi, but good history and high limits with Chase and AmEx.

I called immediately after denial and was told that I was denied due to the age of my oldest tradeline. The rep explained that they like to see at least 12 to 18 months of history before approval and according to my report I didn't have that.  That's wrong, obviously. My oldest tradeline just turned 4 years old.  She said she couldn't reconsider the request until I received a letter with more information. I tried my luck one more time with a different recon number and basically same conversation (without the part my repart saying I had less than 12 or 18 months of history).

I'm going to call again when I receive the letter in the mail, but my question is does anyone have experience with this?  I've read a lot of successful recon with Citi when the issues were inquiries, but I can't seem to find any information about calling when the denial is due the oldest age of account.

ETA: I'm not sure who they pulled yet, but inquiries are 2 TU, 3 EX, 4 EQ.

[Creditplz]

Are you calling their EO?? I usually call EO and I get a recon without any wait for the dreadful "letter"... they always used to deny me for inquiry's but shouldn't be an issue on me nex app spree

[Anonymous]

^What's that number? I think the number I've called is the regular status/recon line.

When I call the EO, is it basically the same procedure as a normal recon call?

[Creditplz]

Citi EO: 866-336-7285
Citi EO#2 423-477-6858

Call tomorrow morning, and yeah just let them know you were denied and want to recon the decision to see if you can have it overturned.

[Anonymous]

^Called the EO number, got a really helpful rep who took down my information and submitted it to a credit specialist. Said he'd give a call back in 1-2 business days, possibly sooner. Is this typical of a Citi recon? This is my first time dealing with Citi.

[Creditplz]

For me and my DW that is the typical recon, they'll have UW look at it and they might overturn the decision made by their computer.

[Anonymous]

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@Creditplz wrote:
For me and my DW that is the typical recon, they'll have UW look at it and they might overturn the decision made by their computer.

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And you usually have good luck with this? I'm just kind of surprised that age of accounts is still an issue after almost 4 years. I've started flying American a lot for work and would like to have a card with some benefits on the airline (and would really like to avoid Barclays since that's another personal card).

[Creditplz]

I don't simply because the last time I tried I had like 20 recent inquiry's (Citi dose not like 6 or more in 6 months) and the time before that as well, but my DW was denied twice and was approved both on recon.. 8k and 5.4k,

If your only issue was "age of account to short" then I think you have a real chance... IMO

[Anonymous]

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@Creditplz wrote:
I don't simply because the last time I tried I had like 20 recent inquiry's (Citi dose not like 6 or more in 6 months) and the time before that as well, but my DW was denied twice and was approved both on recon.. 8k and 5.4k,

If your only issue was "age of account to short" then I think you have a real chance... IMO

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Got it, thanks for the input. I've heard that about inquiries with Citi, but regardless of who they pulled I don't have many. Chase double pulled me with EQ and EX for the Sapphire Reserve in January, but that's it as far bank cards go. The other inquiries are either for installment loans (auto) or vendor credit accounts for work.

[Anonymous]

Depending on net worth and  income has you tried private banking. At one point we owned a capital intensive business that made money but tied up a lot of money. We had good income and networth so the local branch of Smalltown Bank moved us to the private banking office.    We still made deposits locally but all our loans personal and business were all handled by one person in a much larger office also credit cards and seasonal lines of credit.  We got whatever we needed no problems.