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Sigh.
Sounds like you got Peggy from Discover working for BofA... lol
I don't try to warn others away from the BOA because I like hearing myself type
They are pretty much becoming "The Peggy" of the banking industry, and too big to jail
For anyone thinking of getting in with them, they're on track to only get worse.
Can someone link or PM me the Peggy from Discover
joke?
@Rackham94 wrote:Can someone link or PM me the Peggy from Discover
joke?
http://www.youtube.com/watch?v=F8L2cI8brzQ
It's bout the same thing with regular Citi CSRs.....
I called Citi Applications Status and talked to a lady about my TYP approval. I was curious as to what kind of Mastercard was I approved for........whether it's a world elite or world or platinum mastercard.
Her response was "It's a regular mastercard, not a visa, not American express. Just regular mastercard."
Needless to say I gave up.
When I first read your transcript I thought you meant balance transfer to on your initial request. Apparently CSR's aren't the only ones
In their defence, they most likely aren't trained in credit limit reallocation. Most customers wouldn't even think that such a thing would be possible to do. Moving credit limit with Bank of America will require a hard credit inquiry, so I would just request a credit limit increase on the card and if denied, then ask for reallocation.
@enharu wrote:It's bout the same thing with regular Citi CSRs.....
I called Citi Applications Status and talked to a lady about my TYP approval. I was curious as to what kind of Mastercard was I approved for........whether it's a world elite or world or platinum mastercard.
Her response was "It's a regular mastercard, not a visa, not American express. Just regular mastercard."
Needless to say I gave up.
This is probably also not something they are trained in, since most customers would not ask about such a thing.