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Established Contributor
n777ua
Posts: 566
Registered: ‎05-29-2011

Wow BOA....wow

 
 
BOA : Welcome to Bank of America! My name is xxxx. I am here to help you with your personal Credit Card Accounts.   May I know your complete name as it appears on the Credit Card or Statement?
You: n777ua
BOA : Hi, n777ua
BOA : How may I assist you with your personal Credit Card?
You: Is it possible to move $3k in credit from my Virgin Atlantic card ending in xxxx to my BankAmericard ending in xxxx ?
BOA : I understand that you wish to know about the balance transfer.
BOA : Let me check your account details and guide you accordingly.
BOA : To begin with, may I have the last four digits of the card please?  
You: Its not a balance transfer, I'd like to transfer available credit from one card to another
BOA : Balance transfer would mean if you have 2 Credit Card accounts. One with Bank Of America and another with another financial institution and if you make a transfer between those 2 Credit Card accounts, it will be considered as balance transfer.
You: I think I'll call in another time, thank you
Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase Ink Bold $15k (flex)Chase Sapphire Preffered $26k, Citi Diamond $13.3k, Citi TY Preferred $10.5k, Virgin Atlantic Amex $8k, Discover Motiva $10k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $4k, GE Lowes $6k, BillMeLater $4.4k, Target $.2k, CapOne $2k Von Maur NPSL,
Established Member
lolabeth
Posts: 26
Registered: ‎04-26-2013

Re: Wow BOA....wow

Sigh.

Valued Contributor
FinStar
Posts: 5,156
Registered: ‎10-21-2012

Re: Wow BOA....wow

Sounds like you got Peggy from Discover working for BofA... lol

Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011

Re: Wow BOA....wow

 

I don't try to warn others away from the BOA because I like hearing myself type   :smileywink:

 

They are pretty much becoming "The Peggy" of the banking industry, and too big to jail  :smileyindifferent:

 

For anyone thinking of getting in with them, they're on track to only get worse.

Frequent Contributor
Rackham94
Posts: 490
Registered: ‎04-01-2013

Re: Wow BOA....wow

Can someone link or PM me the Peggy from Discover 

joke?

Established Contributor
n777ua
Posts: 566
Registered: ‎05-29-2011

Re: Wow BOA....wow


Rackham94 wrote:

Can someone link or PM me the Peggy from Discover 

joke?


http://www.youtube.com/watch?v=F8L2cI8brzQ

Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase Ink Bold $15k (flex)Chase Sapphire Preffered $26k, Citi Diamond $13.3k, Citi TY Preferred $10.5k, Virgin Atlantic Amex $8k, Discover Motiva $10k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $4k, GE Lowes $6k, BillMeLater $4.4k, Target $.2k, CapOne $2k Von Maur NPSL,
Super Contributor
enharu
Posts: 6,889
Registered: ‎02-27-2013

Re: Wow BOA....wow

It's bout the same thing with regular Citi CSRs.....

 

I called Citi Applications Status and talked to a lady about my TYP approval. I was curious as to what kind of Mastercard was I approved for........whether it's a world elite or world or platinum mastercard.

Her response was "It's a regular mastercard, not a visa, not American express. Just regular mastercard."

Needless to say I gave up.

 

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Moderator
Revelate
Posts: 8,161
Registered: ‎12-30-2011

Re: Wow BOA....wow

[ Edited ]

When I first read your transcript I thought you meant balance transfer to on your initial request.  Apparently CSR's aren't the only ones :cattongue:

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Valued Contributor
navigatethis12
Posts: 1,881
Registered: ‎01-24-2012

Re: Wow BOA....wow

In their defence, they most likely aren't trained in credit limit reallocation. Most customers wouldn't even think that such a thing would be possible to do. Moving credit limit with Bank of America will require a hard credit inquiry, so I would just request a credit limit increase on the card and if denied, then ask for reallocation.

 


enharu wrote:

It's bout the same thing with regular Citi CSRs.....

 

I called Citi Applications Status and talked to a lady about my TYP approval. I was curious as to what kind of Mastercard was I approved for........whether it's a world elite or world or platinum mastercard.

Her response was "It's a regular mastercard, not a visa, not American express. Just regular mastercard."

Needless to say I gave up.

 


This is probably also not something they are trained in, since most customers would not ask about such a thing.

Frequent Contributor
Lambo23
Posts: 252
Registered: ‎04-16-2012

Re: Wow BOA....wow

Lol that was funny.

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