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Hey guys i finally received my letter in the mail after my application. It stated that the reason for my decline was for an unpaid collection which happens to be for around 700.00 . This collection is 7 years old and set to fall off here i would think at any time. Do you know if BBVA has a backdoor number that i can speak to a credit analyst about this and recon ? It was listed as their only reason for denial . The collection was for a former bank account i had which i have disputed but have gotten no where with.
Is the collection paid off? Sorry but I don't have a backdoor number for you. Why don't you try the regular CSRs and if that doesn't work ask them for their credit analysts number.
sounds good appreciate it
@B335is wrote:
I spoke to them again. They do not allow customers to directly contact Underwriters. I waited on hold 25 minutes just to get a Supervisor. And he was even less helpful than the CSR.
Is it me or are these guys not the sharpest knife in the drawer?
@joedtx wrote:
@B335is wrote:
I spoke to them again. They do not allow customers to directly contact Underwriters. I waited on hold 25 minutes just to get a Supervisor. And he was even less helpful than the CSR.Is it me or are these guys not the sharpest knife in the drawer?
Knife? Spoon maybe?
Applied one week ago, no pulls of any type on Ex or Eq, no letter, no card. No help from CSRs AND the single email I received stated my checking acct app was still being reviewed. Seemed quite odd since I ONLY applied for a CC?
If I do receive a card, I expect the SL will range anywhere from $50 to $50K! They're smoking some serious stuff...nexgen Acapulco Gold!
BBVA Compass Headquarters
Bank
15 20th St S, Birmingham, AL 35233
(205) 297-1986
http://www.bbvacompass.com/wealth/contact-us/
Also just to give you a heads up the customer service agents do not work for BBVA. They outsource them to another company that handles all of their American Express accounts.
Two, not one, denial letters today...FROZEN Ex
I'll pass, it was an impetuous app, learned my lesson