Backdoor Numbers

[Anonymous]

Thanks everyone for keeping the list current!!!

[Anonymous]

I spoke to BoA about secured to unsecured and they told me to call their secured card specialists at:

(855) 869-9844

[Anonymous]

You may want to remove the following number:

BofA:  888-260-4696 (secured accts.)

Every time I called I was redirected to a "cruise line" deal or a "Walmart" gift card, for which I was asked to pay for...

[Anonymous]

Just an FYI, but this number - Cap 1: 800-707-0489 - is just the regular automated system, it does not get you to Senior Escalation.

[Anonymous]

Very helpful indeed. If I didn't have AMEX back door number, I would be out twenty five bucks on a statement credit. 

[Anonymous]

US Bank: 800-947-1444, 800-685-7680 (Underwriting)
US Bank Corp. & Comm'l Cards: 800-344-5696 (may not be true backdoor number - someone please PM me if this is frontline CS. Thx! - Scamp)
US Bank: 800-308-3648 (Debt Recovery)

I applied for a personal credit with US bank on Friday. I received an email stating additional verification may be needed. I called the 800-947-1444 number and spoke with an agent. She advised me because I have too many accounts I was denied and that they want to see payment history. This makes no sense because I have a solid payment history with many of my accounts. 

I contacted the 800-344-5696 number as well and was informed by the agent this number is for customer service for exisiting account holders only.

Are there any other backdoor numbers for US Bank?

[Anonymous]

did you ever find out the capital one executive number ?

[Anonymous]

Anyone have an updated number for capital one executive office backdoor number??

the one here took me to regular costumer service!!

[Anonymous]

the 188-955-1455 is not longer the executive office number, it will connect  you with a regular costumer service,

Anyone have an updated number for capital one executive office backdoor number??

[FinStar]

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@Anonymous wrote:

the 188-955-1455 is not longer the executive office number, it will connect  you with a regular costumer service,

Anyone have an updated number for capital one executive office backdoor number??

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It has been changed presummably due to abuse.  So, the only way you can get through that number is if you have a PIN# and the extension of the individual who is handling your case.  So, if your issue really warrants an escalation to the EO that is not trivial or that can't be addressed though the standard channels, then the best method is to reach them via the EO email.  Google provides this option.