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03-10-2017 03:02 PM
03-10-2017 03:05 PM
03-10-2017 05:33 PM - edited 03-10-2017 05:35 PM
Just the one increase. They said the same thing that it shows as secured and always tell me it's a gap in the system and will be resolved and 2 days and do it over phone next time but this has been going on for 4 months
Side not I just applied for another discover to just see if I can just start fresh with an unsecured card from beginning but I got a denial ...
CURRENT SECURED CARD
TIME SINCE UNSECURED STATUS LESS THAN 12 MONTHS
regardless what you hear, there isn't anyone higher up that can do anything. It's all computer based and the reps only know what is on their screen and will just sound like an android reading the computer message to you
03-10-2017 05:47 PM
I've had the same issue as the first poster on this thread. My card was unsecured. I think for me it started less than a month ago. I got a line increase in mid february of 1k taking my original line of 1k to 2k. my card unsecured a few months ago.in may my card will be 1 year old. I hit that button several several times till i got an increase in mid february. now when i press the button i get the 2 day message. i call that 800 number and they tell me the secured line business then they withdraw the request. this is very annoying we need to keep on them till they get this fixed. othewise it will be a never ending loop of not ever getting another increase or waiting on an auto increase and that might never happen.
03-10-2017 06:09 PM
03-10-2017 06:10 PM
03-10-2017 06:11 PM
03-10-2017 06:23 PM
EO # 866-222-0536
If the denials are saying 12 months since converison that's the same as the regular guidleines as well for adding another card from Disco. I think if everyone having the issue starts hammering them once a week they'll find a solution if it's not just a fluke in the system.
03-10-2017 10:35 PM
03-11-2017 01:11 AM
Is there an Execitive Office or someone we can write to?
Another strange thing is last mo I was denied for not enough experience at current line. Why didn't I get the denied cuz it is a secured card?
Maybe this is a new thing over the last few weeks?
I also got this on my CLI request on 2/7/17 and 1/18/17 so you are not alone... For me, it is most likely that they do not think I am experienced enough since I received that response twice and my last increase was on 12/15/16........... My card graduated in late November...
Okay being a good test bunny, I just logged in and pressed the CLI button I got the "It needs manual review 2 day message" I guess the system has messed my account up as well!
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