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I applied and was instantly approved for the secured card on 2/28/17 I immediatly funded it online, the money was removed from my bank acct. the next day 3/1/17 I have called numerous times and it always says we are reviewing your application. Its now been 10 business days with no communication email/phone/or mail. I talked to customer service and all they will tell me is they recieved the funds, but wont tell me when or confirm if the card has shipped or anything. I dont understand why I cant get information on my own account and my own money posting to my credit card acct. that I was approved for.
@Anonymous wrote:I applied and was instantly approved for the secured card on 2/28/17 I immediatly funded it online, the money was removed from my bank acct. the next day 3/1/17 I have called numerous times and it always says we are reviewing your application. Its now been 10 business days with no communication email/phone/or mail. I talked to customer service and all they will tell me is they recieved the funds, but wont tell me when or confirm if the card has shipped or anything. I dont understand why I cant get information on my own account and my own money posting to my credit card acct. that I was approved for.
I'm sorry for your loss...of time. If only you had gone with Discover Good luck!
I am in the same boat! I funded my account on the 27th of February! Called in on the 13th because I received a very confusing letter stating as if my security deposit had not posted. Welp the lady confirmed that the deposit was received on the 2/27 and today I received an email stating that my card has been mailed. Umm today marks 2.8 weeks like this is ridiculous. I am on the phone right now as I type. Mind you I have Credit One card, a Merrick Bank card and I have an authorized user on my mom Cap One card. Guess what guys! My other Cap One (Unsecured card) took 5 days yall!
Have you had any communications yet?
My citi secured took almost 20 days from application to actually getting the card. They said the hold up is because it takes a long time to move the deposit from you bank and verify it.
Finally got the email that the card has shipped!
@Anonymous wrote:I am in the same boat! I funded my account on the 27th of February! Called in on the 13th because I received a very confusing letter stating as if my security deposit had not posted. Welp the lady confirmed that the deposit was received on the 2/27 and today I received an email stating that my card has been mailed. Umm today marks 2.8 weeks like this is ridiculous. I am on the phone right now as I type. Mind you I have Credit One card, a Merrick Bank card and I have an authorized user on my mom Cap One card. Guess what guys! My other Cap One (Unsecured card) took 5 days yall!
Did you get your card yet? Mine shipped out on Saturday I'm being told!