PC from Citi DP to DC question

[travisr0]

Hello, I have a Citi diamond Preferred with 7.4K limit on it, with currently a 2k balance on it. I got it over 18 months ago, and seeing the double cash I would rather have that card for what I use it for. I heard it was possible to do a PC however I have never done one before and looking for some guidance on it. First looking for a phone number if anyone has one to call, and is it possible with a balance on it? Never had no payment issues with card in the 18+ months. Also biggest thing since Im in the garden would this be a hard inquiry at all during this PC process?

[Anonymous]

For my p/c to the Citi Double Cash it was a simple telephone call to the number on the back of the card. There was no SP or HP for me (September 2014).

[Creditaddict]

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@ArmyVietVet wrote:
For my p/c to the Citi Double Cash it was a simple telephone call to the number on the back of the card. There was no SP or HP for me (September 2014).

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+1 just call number on back of card... believe balance on current card will just carry over at same rate and everything to new card.