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US Bank Cash+ Visa Promo Shenanigans

Member

US Bank Cash+ Visa Promo Shenanigans

Just an FYI if you are applying for this card. Make sure you take screen shot with the offer when you apply. 

I had never even seen the 1/2% offer that i was given. so if i spend $30,000 on my $500 sl  it will come out to the same Smiley Mad

 

Email response after requesting $150 promo:

 

Thank you for contacting U.S. Bank® via our website about your U.S. Bank® Visa® account ending in 0345.

As the promotional offer in question was not issued directly to you, we are unable to apply the offer to your account. This account was not opened with a promotional offer to earn a $150 cash back bonus after making $500 in eligible purchases with the first 90 days of account opening.

The account was opened with a different promotional offer to earn an additional 0.5% cash back for one year from account opening. The bonus earnings for this promotional offer can be viewed under First Year Cash Bonus in the Cash+ Summary section of your statements..

Please contact us again if we can be of further assistance.

Sincerely,

 

Message 1 of 10
9 REPLIES
New Member

Re: US Bank Cash+ Visa Promo Shenanigans

I have this card for about two months already, and I'm not sure if I got the sign-up bonus offer.

Message 2 of 10
Established Contributor

Re: US Bank Cash+ Visa Promo Shenanigans

A5E66485-A4E6-41E8-BB70-85BE3E26E703.pngGot mine...

Message 3 of 10
Frequent Contributor

Re: US Bank Cash+ Visa Promo Shenanigans

@gregory1776. You still may want to double check with us Bank. I applied under a different promo this past summer. And it turned out I was approved but with the public offering, not the targeted offer..After some back and forth, they honored the offer after I sent the screen shot of the original promo...
Scores 8/25/2017~ TU: 753 / EXP: 742 / EQ: 726
Goal: 770's or higher by end of 2017
Message 4 of 10
Valued Contributor

Re: US Bank Cash+ Visa Promo Shenanigans

Yeah, that happened to me as well.  They said it was a targeted offer?? HELLO!!! IT'S ON YOUR WEBSITE FOR EVERYONE TO APPLY.

 

Anyways, I close THAT card, the CLOC and the 365 Cash 365.  



FICO 8 EQ 727, EX 719, TU 731
FICO 9 EQ 746
Message 5 of 10
Established Member

Re: US Bank Cash+ Visa Promo Shenanigans

That's weird, I applied and was approved for this card a couple of months ago and received my $150 signup bonus with no issues. I didn't respond to a targeted offer or anything, just randomly applied on their website one day (no previous banking relationship with US Bank either).
Current FICO 8 Scores: EX 755 | EQ 763 | TU 783

AMEX Platinum - NPSL | AMEX BCE - $25,000 | BOA Cash Rewards VS - $24,800 | Citi DC WEMC - $20,000 | BOA Premium Rewards VS - $18,000 | Discover It - $14,900 | Capital One Quicksilver WEMC - $13,500 | Chase Freedom Unlimited VS - $10,500 | PayPal Cash Back MC - $10,000 | Amazon Prime Rewards VS - $9,000 | Best Buy VS - $7,500 | Wells Fargo Cash Wise VS - $7,000 | US Bank Cash+ VS - $5,000
Message 6 of 10
Frequent Contributor

Re: US Bank Cash+ Visa Promo Shenanigans

The offer I was targeted was 18 month 0% and I think the public offering was 12 - 15 month at 0% and was given the additional .5% on the rewards for 12 months and $100 sign up bonus after I think $1000 spend after 90 days
Scores 8/25/2017~ TU: 753 / EXP: 742 / EQ: 726
Goal: 770's or higher by end of 2017
Message 7 of 10
Member

Re: US Bank Cash+ Visa Promo Shenanigans


@Surffisher wrote:

Just an FYI if you are applying for this card. Make sure you take screen shot with the offer when you apply. 

I had never even seen the 1/2% offer that i was given. so if i spend $30,000 on my $500 sl  it will come out to the same Smiley Mad

 

Email response after requesting $150 promo:

 

Thank you for contacting U.S. Bank® via our website about your U.S. Bank® Visa® account ending in 0345.

As the promotional offer in question was not issued directly to you, we are unable to apply the offer to your account. This account was not opened with a promotional offer to earn a $150 cash back bonus after making $500 in eligible purchases with the first 90 days of account opening.

The account was opened with a different promotional offer to earn an additional 0.5% cash back for one year from account opening. The bonus earnings for this promotional offer can be viewed under First Year Cash Bonus in the Cash+ Summary section of your statements..

Please contact us again if we can be of further assistance.

Sincerely,

 


So I replied to this email and voiced my displeasure in a very nice way and left it with

"Ps I will be posting the results of my dispute on MyFico" then I got this Smiley Happy


Thank you for contacting U.S. Bank® via our website about your U.S. Bank® Visa® account ending in 0345. 

We have referred your inquiry to the Office of the President to ensure that your concerns are answered appropriately. An Office of the President specialist will send a written response within 15 calendar days from the date of your email. 


Please contact us again if we can be of further assistance. 

Sincerely

 

Message 8 of 10
Valued Member

Re: US Bank Cash+ Visa Promo Shenanigans


@Surffisher wrote:

Just an FYI if you are applying for this card. Make sure you take screen shot with the offer when you apply. 

I had never even seen the 1/2% offer that i was given. so if i spend $30,000 on my $500 sl  it will come out to the same Smiley Mad

 

Email response after requesting $150 promo:

 

Thank you for contacting U.S. Bank® via our website about your U.S. Bank® Visa® account ending in 0345.

As the promotional offer in question was not issued directly to you, we are unable to apply the offer to your account. This account was not opened with a promotional offer to earn a $150 cash back bonus after making $500 in eligible purchases with the first 90 days of account opening.

The account was opened with a different promotional offer to earn an additional 0.5% cash back for one year from account opening. The bonus earnings for this promotional offer can be viewed under First Year Cash Bonus in the Cash+ Summary section of your statements..

Please contact us again if we can be of further assistance.

Sincerely,

 


Is it possible that you applied through another website and got a different offer? I applied through the mainsite and got the $150/500 almost immediately.

Boa BBR | QS | Chase Freedom/IHG | Amex Gold | Citi TY Premier | Discover IT | Uber Visa | USB Cash+
Message 9 of 10
Valued Member

Re: US Bank Cash+ Visa Promo Shenanigans

In case you dont like your SL, call in and try to recon it. 

 

I had a $600 SL, called in and got it reconned to $15k. 

 

I think they give everyone a low SL. 

 

Sorry about the shenanigans, that sucks. 

 

Message 10 of 10