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I'm a customer of santander bank and applied for the bravo mastercard. Got a denial letter and want to recon the eo or corporate office. Can't find any contact info anywhere. Any help would be appreciated. Thanks!
I know their auto loans are questionable, but I believe the CC's are fairly hard to get..
Can't ring in on the EO # for reconsideration though.
Don't believe you can recon it and they seem to be super prime even though that's not how the US people know them!
Santander tends to be somewhat conservative on the CC side and recons are not very successful. Like USAA, their declined decisions (unless it involved verification factors) are pretty much final. IIRC, if the letter provides information that you feel is inacurate or merits a 2nd review, you can send any supporting documentation but it may take them up to 30 days to provide any answer (very manual process). Also, there is no direct line for reconsiderations.