Do you have the Store card or the MC
That CLI was definitely worth a HP. Congrats! Was it HSBC or Capital One you dealt with?
Capital One Card Services, formerly HSBC Bank Nevada, a division of Capital One Bank USA, NA. Basically still the same HSBC reps/policies as before. The systems aren't merged yet.
That's where I am confused, why are some customer initiated CLI HP's while others such as the one I experienced recently was only a SP.
maybe the amount?
talking to a live rep?
when i did it back in jul it was a soft for me via the cli button on the website.
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