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@Xtina0508 wrote:My 6th statement cuts tomorrow. I can let everyone know if I receive anything stating that I'm eligible and what the CSR tells me when I call in. I'd much rather confirm over the phone that it's a SP, than hit the "luv" buttom and get HP'd.
Thanks guys...definitley post what you find out...i'll be curious to know what happens!
Finally had a chance to call. The rep confirmed that it would be a soft pull and asked me income and housing expense questions. She then asked me how much of an increase I would like. I asked for $3600. She came back and congratulated me on my increase TO $3600 (increase of $1800). She didn't understand that I was asking for an increase of $3600, not for my limit to be that. She said they would have to hard pull in order to increase by that much, so, I declined. She said to try again in 6 months for another increase. Thanks Citi!
... Update: just logged on to my online account it states that my credit limit is $3k. WTH? Errrr.
@Xtina0508 wrote:Finally had a chance to call. The rep confirmed that it would be a soft pull and asked me income and housing expense questions. She then asked me how much of an increase I would like. I asked for $3600. She came back and congratulated me on my increase TO $3600 (increase of $1800). She didn't understand that I was asking for an increase of $3600, not for my limit to be that. She said they would have to hard pull in order to increase by that much, so, I declined. She said to try again in 6 months for another increase. Thanks Citi!
... Update: just logged on to my online account it states that my credit limit is $3k. WTH? Errrr.
Congrats, though hopefully they work out the error and give you the other $600. So you opted to call rather than try online? I'm thinking that that might be the right thing to do. Did they say anything to you about having the card for 6 months?