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Established Contributor
Posts: 913
Registered: ‎06-09-2011
0

Re: Credit Limit Increase from Capital One

[ Edited ]

frogfan12 wrote:

I don't hate Capital One but like previously mentioned, their cards don't grow with you. I've had a Capital One card for nearly 6 years and haven't had a CLI in over 3 years. Their customer service is also so-so. Just my two cents.



You're giving them too much credit Smiley Wink Their customer "service" is completely useless. They give about as much "service" to customers as "convenience fees" are convenient.

EQ 679 FICO (02/24/2012)
TU 721 FICO (03/10/2012)
EX 703 FICO (05/05/2012)

Cards: NFCU cashRewards $14k, NFCU Platinum $14k, USAA Amex $7k, Amazon Visa $3k, Chase Freedom $2.5k, Amex Zync NPSL, Discover More $1k, Amazon Store $1.3k, Walmart Store $700
Super Contributor
Posts: 6,677
Registered: ‎04-07-2008
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Re: Credit Limit Increase from Capital One


serenesoul827 wrote:

Hello everyone,

 

I've had Capital One for almost 3 years and they've only increased my limit once. Can anyone tell me how their relationship with capital one has been. Truly appreciate it

 

 


You got a CLI once? You're already a rare breed on this forum. Most of us have not received a CLI in ages



Established Contributor
Posts: 872
Registered: ‎10-16-2010
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Re: Credit Limit Increase from Capital One


AndyK wrote:

frogfan12 wrote:

I don't hate Capital One but like previously mentioned, their cards don't grow with you. I've had a Capital One card for nearly 6 years and haven't had a CLI in over 3 years. Their customer service is also so-so. Just my two cents.



You're giving them too much credit Smiley Wink Their customer "service" is completely useless. They give about as much "service" to customers as "convenience fees" are convenient.


Well, aside from calling to inquire about my Sony by Chase card switching to Capital One last year, I haven't really talked to anyone at Capital One since about 2008. 


Starting Score: 760
Current Score: 716 Equifax 754 TU 736 Experian
Goal Score: 760
Contributor
Posts: 318
Registered: ‎05-08-2011
0

Re: Credit Limit Increase from Capital One


logan_720 wrote:

Yeah, I was surprised. Smiley SurprisedI wasn't sure it would be possible. But I still closed one of my accounts anyway. It might also be because I used the card pretty heavily in the past. It's always worth a try. But if my Chase recon is successful tomorrow, I may still cancel it.


Wow. I can hardly believe it.

FICOS 2/2012 EQ: 763 TU: 761 EX: 746 (1/2012 EX)
Cards: Associated Bank Visa 9000, Paypal Mastercard 3000, Amazon Store card 1100, Barclays Apple Financing 2500, Cap One Rewards Mastercard 3000
Contributor
Posts: 318
Registered: ‎05-08-2011
0

Re: Credit Limit Increase from Capital One


frogfan12 wrote:

I don't hate Capital One but like previously mentioned, their cards don't grow with you. I've had a Capital One card for nearly 6 years and haven't had a CLI in over 3 years. Their customer service is also so-so. Just my two cents.


When you say "so-so" you are being extremely generous, much more so than they are with CLIs Smiley Happy

FICOS 2/2012 EQ: 763 TU: 761 EX: 746 (1/2012 EX)
Cards: Associated Bank Visa 9000, Paypal Mastercard 3000, Amazon Store card 1100, Barclays Apple Financing 2500, Cap One Rewards Mastercard 3000
Established Contributor
Posts: 913
Registered: ‎06-09-2011
0

Re: Credit Limit Increase from Capital One


LilloEsquilo wrote:

frogfan12 wrote:

I don't hate Capital One but like previously mentioned, their cards don't grow with you. I've had a Capital One card for nearly 6 years and haven't had a CLI in over 3 years. Their customer service is also so-so. Just my two cents.


When you say "so-so" you are being extremely generous, much more so than they are with CLIs Smiley Happy


+1

Actually, way more than plus one, I think everyone here is going to agree about them being absurdly stingy with CLIs.

EQ 679 FICO (02/24/2012)
TU 721 FICO (03/10/2012)
EX 703 FICO (05/05/2012)

Cards: NFCU cashRewards $14k, NFCU Platinum $14k, USAA Amex $7k, Amazon Visa $3k, Chase Freedom $2.5k, Amex Zync NPSL, Discover More $1k, Amazon Store $1.3k, Walmart Store $700
Valued Contributor
Posts: 1,993
Registered: ‎04-07-2009
0

Re: Credit Limit Increase from Capital One

I understand the sentiments about Capital One CLI and product changes. I would think their builder /rebuilder cards have some very tight rules on what can be done regarding CLI's and product changes.  By design in theory after the rebuild or build is complete you should be ready to move on depending on what your credit needs are.  On the other hand I would imagaine Cap 1 has plenty of builder accounts that go bad as well. Remember this are of the credit market from lender's perspective is not a low risk area. I remember a conversation I had with a Cap 1 representative when I closed my account.  I had prime card and an issue came up that cannot happrn today due to legislative enactment.  The rep said to me you actually pay your bills this was in 2009. They offered to correct the problem which the first rep refused to do by that point in time it was too late. Now some 2 to 3 years later I was I had kept the account open.  For those of you frustrated with Cap 1 onr product changes try doing this with a Chase Amazon card everytime I ask I get same answer NO.

Equifax My FICO score 815 5/28/2012, 818 on 7/28/2014 . Average of Accounts 12 years and no Installment accounts. MyFICO TU 810 6/26/2012 809 4/21/2013 MyFICO XPN -805. 2/26/2014 Discover TU FICO 813 App free since 9/2011
Valued Contributor
Posts: 1,486
Registered: ‎10-15-2011
0

Re: Credit Limit Increase from Capital One


AndySoCal wrote:

I understand the sentiments about Capital One CLI and product changes. I would think their builder /rebuilder cards have some very tight rules on what can be done regarding CLI's and product changes.  By design in theory after the rebuild or build is complete you should be ready to move on depending on what your credit needs are.  On the other hand I would imagaine Cap 1 has plenty of builder accounts that go bad as well. Remember this are of the credit market from lender's perspective is not a low risk area. I remember a conversation I had with a Cap 1 representative when I closed my account.  I had prime card and an issue came up that cannot happrn today due to legislative enactment.  The rep said to me you actually pay your bills this was in 2009. They offered to correct the problem which the first rep refused to do by that point in time it was too late. Now some 2 to 3 years later I was I had kept the account open.  For those of you frustrated with Cap 1 onr product changes try doing this with a Chase Amazon card everytime I ask I get same answer NO.


With your credit score you could probably get one of their prime cards.  You could always try the prequalify option to see what they have for you.  Remember, check what the first line says.  It might not match your records to an offer, just go by what you said about your history is.  They have blocked some users from prequalifying for different reasons.  If you do qualify for a prime product take it.  They treat their Prime customers differently than their nonprime. 

 


I swear I am going right to the Garden...... Hopefully to stay there longer than a month this time......
Super Contributor
Posts: 7,530
Registered: ‎12-11-2011
0

Re: Credit Limit Increase from Capital One

Cap1 CS really isnt that bad. They always help when I have an issue. Last time I had an issue this week and they gave me a $50 credit adjustment for my troubles. Thats good enough to keep me happy.


Regular Contributor
Posts: 234
Registered: ‎08-04-2012
0

Re: Credit Limit Increase from Capital One

I have no complaints. They gave me an instant approval with a $10,000 limit.

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