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So I am relatively new to the Amex family, and have encountered some oddities that I thought I'd post to see if these are problems I should make a phone call about.
I have had a HHonors CC for a little over 3 months now, never carry a balance, pay on time, and got my 40,000 bonus points for the $750 spend.
On Amex's website, I have been trying to request a CLI, but when I do, I am constantly greeted by a message that says the CLI page is down for updates and to try again in 24 hours - this has been going on for about 5 days.
Also, my third statement just cut, and I have yet to see a new CC or HP show up on my credit report. When does Amex report these? Seems odd that it's like I got a free CC without any consequences.
Should I just let these go for now or are they issues I should reach out to Amex about?
Thanks!
Checkout the AMEX 3xCL at 61 days. That seems to be the time for CLI from AMEX. I hope this helps.
That's what I figured but I am beyond 90 days out now - is the 61 day 3xCLI something that has to be done immediately at 61 days, kind of like a use-it-or-lose-it deal?
Seems strange if it is.
You may request the CLI at anytime past 61 days. If you are experiencing website errors, you can use their automated system. Amex may take up to two-three statements before they report.
@09Lexie wrote:You may request the CLI at anytime past 61 days. If you are experiencing website errors, you can use their automated system. Amex may take up to two-three statements before they report.
Thank you! I called the number - my limit was $6k, requested $18k and they countered with $14k, which I gladly took. I appreciate the awesome help!
@SpadeinHand wrote:
@09Lexie wrote:You may request the CLI at anytime past 61 days. If you are experiencing website errors, you can use their automated system. Amex may take up to two-three statements before they report.
Thank you! I called the number - my limit was $6k, requested $18k and they countered with $14k, which I gladly took. I appreciate the awesome help!
Congrats! Thanks for sharing.
@SpadeinHand wrote:
@09Lexie wrote:You may request the CLI at anytime past 61 days. If you are experiencing website errors, you can use their automated system. Amex may take up to two-three statements before they report.
Thank you! I called the number - my limit was $6k, requested $18k and they countered with $14k, which I gladly took. I appreciate the awesome help!
congrats
Awesome!
Remember to try again in 6 months.
I was too conservative last time and now have to wait.