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This is why I love American Express

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TJDgator
Member

This is why I love American Express

I got the BCE in December and the standard sign up bonus was $100 for spending $1000. I saw an offer for $150 on the BCE on creditcards.com . So I called into AMEX and asked if I was able to get the new bonus instead of the old one. They told me that they can not alter the bonus but they will credit my account for the $50 difference. Their customer service is awesome, glad i'm a card member.

Message 1 of 12
11 REPLIES 11
Epcot
Valued Contributor

Re: This is why I love American Express

That's great, Congrats!

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 849 EX 835 TU 841
Message 2 of 12
BearsAndTurtlesRtheBest
Senior Contributor

Re: This is why I love American Express

cant wait until i have an amex of my own!

Discover IT $2,600- First Premier MasterCard $1,000- Dillards Store Card $300- Fingerhut Advantage $200
Chapter 7 BK Dischagred on 07/11/16. Gardening Since 01/17/2019
Message 3 of 12
jake619
Frequent Contributor

Re: This is why I love American Express


@TJDgator wrote:

I got the BCE in December and the standard sign up bonus was $100 for spending $1000. I saw an offer for $150 on the BCE on creditcards.com . So I called into AMEX and asked if I was able to get the new bonus instead of the old one. They told me that they can not alter the bonus but they will credit my account for the $50 difference. Their customer service is awesome, glad i'm a card member.


 

That's classic.  The offer is $100 back on BCE and $150 back on BCP.  Good thing they didn't verify your claim!

Message 4 of 12
sambam94
Established Member

Re: This is why I love American Express

I tried and was told they couldn't do anything

 

The offer last week was indeed $150 B for BCE and $250 for BCP

Message 5 of 12
navigatethis12
Valued Contributor

Re: This is why I love American Express

American Express usually will not match an offer if a better one comes out after someone applies. Maybe you got a representative who did not know any better or they have changed their policy. I myself tried multiple times recently and was told no each time.

Message 6 of 12
starry1
Valued Contributor

Re: This is why I love American Express

Do you know which CRA creditcards.com  pulls from?


Starting Score: 11/29/12 TU 527; EQ 565; EX 564 fako - bk7 dc'd 2/15/13
Current Score: 1/22/15 TU 645; EQ 605; EX 633 New goal 675
Cap1 sec $1k (SD) / Fingerhut $2k / Flagship $12k / cashRewards $12k / NavChek $15k / Amazon $2k / Von Maur $1k / Firestone $2.2k / BCU $3k / NFL $1k / QS1 $750 / Target $400 / PPSC $800 / Conoco $700 (last app 09/29/14)
Message 7 of 12
TJDgator
Member

Re: This is why I love American Express


@jake619 wrote:

@TJDgator wrote:

I got the BCE in December and the standard sign up bonus was $100 for spending $1000. I saw an offer for $150 on the BCE on creditcards.com . So I called into AMEX and asked if I was able to get the new bonus instead of the old one. They told me that they can not alter the bonus but they will credit my account for the $50 difference. Their customer service is awesome, glad i'm a card member.


 

That's classic.  The offer is $100 back on BCE and $150 back on BCP.  Good thing they didn't verify your claim!


 

Last week there was an offer for $150 BCE and $250 BCP 

Message 8 of 12
nicholasyud
Valued Contributor

Re: This is why I love American Express

I call them last month about my BCE.

I want the BCP but at of this time they cant really do anything about it but i did request to convert my card to BCP.

WEll she came back 5 mins and give me $50 credit .

Starting Score: 560
Current Score: ?
Goal Score: 800
Message 9 of 12
chnceit
Valued Contributor

Re: This is why I love American Express

Yup AMEX is great!

Last Pulled EQ: 809
Last Credit Card App: 02/05/2016
Last CLI: 02/06/2016
Find Me: Gardening
Message 10 of 12
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