I had received 2calls from exec. The 1st one pretty much blew me off. The 2nd one was courteous and very helpful. I ended getting a $250 increses on my rewards card. Its not a lot but its something. A success.
Starting Score: (myFICO pulled) TU 618, EQ 578
Congrats!
Cards: Orchard Bank ($1100) | Cap1 Cash Rewards ($2500) | Chase Freedom ($1000) | Best Buy ($2500) | Discover It ($1000) | Barclay Rewards ($2500) | Current scores: EX FAKO: 684, CK TU: 649, FICO EQ: 680, FICO TU: 698, FICO EX: 658 Happy Homeowner Since 2/6/13! 
Last App: 4/5/13 Gardening until July 2014
At least you got an increase, Congrats!
Any increase is a great increase
Congrats