I recently moved and missed a payment on my Kohls card b/c I forgot to change the mailing address and overlooked the email alert. I have NEVER missed a payment on any account EVER. However, the measly $34 I owed dropped my score 75 points in one shot! Is this normal? Is there anything I can do about it?
I have since paid the balance, had the late fee removed and it appears Kohls has put my account back in good standing according to my ScoreWatch account. But no score increase! I'm really bummed because I've spent the last 2 years really working on paying down debt and raised my score over 100 points. To have all that undone by one missed payment really hurts. 
Just wondering if there's anything I can do about it and/or if anyone knows how long it might take to get my score back up. Thanks a bunch!
Starting Score: 644 (2/26/10)
YoungCreditLady wrote:I recently moved and missed a payment on my Kohls card b/c I forgot to change the mailing address and overlooked the email alert. I have NEVER missed a payment on any account EVER. However, the measly $34 I owed dropped my score 75 points in one shot! Is this normal? Is there anything I can do about it?
I have since paid the balance, had the late fee removed and it appears Kohls has put my account back in good standing according to my ScoreWatch account. But no score increase! I'm really bummed because I've spent the last 2 years really working on paying down debt and raised my score over 100 points. To have all that undone by one missed payment really hurts.
Just wondering if there's anything I can do about it and/or if anyone knows how long it might take to get my score back up. Thanks a bunch!
75 points? sure. I lost close to 100 when I missed the payment on same card. My miss was about 25$ and my total CL on all cards is more than 60k.
Luckily in my case it was their error so I got my score back.
YoungCreditLady wrote:I recently moved and missed a payment on my Kohls card b/c I forgot to change the mailing address and overlooked the email alert. I have NEVER missed a payment on any account EVER. However, the measly $34 I owed dropped my score 75 points in one shot! Is this normal? Is there anything I can do about it?
I have since paid the balance, had the late fee removed and it appears Kohls has put my account back in good standing according to my ScoreWatch account. But no score increase! I'm really bummed because I've spent the last 2 years really working on paying down debt and raised my score over 100 points. To have all that undone by one missed payment really hurts.
Just wondering if there's anything I can do about it and/or if anyone knows how long it might take to get my score back up. Thanks a bunch!
Unfortunately, this is pretty standard. While the actual drop may vary by each individuals' credit file depending on they type of adverse action (e.g. late payment reporting, collection items, etc.) the score will dramatically suffer as a result. As the lender was not at fault with reporting accurate information, the only method to improve it is by rebuilding a good payment history. There is no magic formula to determine specifically when the score will return before the drop, only time can be your best guidance.
Some folks may chime some suggestions and/or offer a goodwill letter to the lender to "possibly" remove the derogatory item; however, since the adverse action was not caused by the lender (i.e. factual reporting), this may prove futile.
YoungCreditLady wrote:I recently moved and missed a payment on my Kohls card b/c I forgot to change the mailing address and overlooked the email alert. I have NEVER missed a payment on any account EVER. However, the measly $34 I owed dropped my score 75 points in one shot! Is this normal? Is there anything I can do about it?
I have since paid the balance, had the late fee removed and it appears Kohls has put my account back in good standing according to my ScoreWatch account. But no score increase! I'm really bummed because I've spent the last 2 years really working on paying down debt and raised my score over 100 points. To have all that undone by one missed payment really hurts.
Just wondering if there's anything I can do about it and/or if anyone knows how long it might take to get my score back up. Thanks a bunch!
Considering the above info, you might want to call them and plead your case about the mailing mix up. Being you're a good customer and have never been late etc. They may just remove it if you're nice about it and get the right person.
Starting Score: TU:650 - EQ: 672
RyVision wrote:
YoungCreditLady wrote:I recently moved and missed a payment on my Kohls card b/c I forgot to change the mailing address and overlooked the email alert. I have NEVER missed a payment on any account EVER. However, the measly $34 I owed dropped my score 75 points in one shot! Is this normal? Is there anything I can do about it?
I have since paid the balance, had the late fee removed and it appears Kohls has put my account back in good standing according to my ScoreWatch account. But no score increase! I'm really bummed because I've spent the last 2 years really working on paying down debt and raised my score over 100 points. To have all that undone by one missed payment really hurts.
Just wondering if there's anything I can do about it and/or if anyone knows how long it might take to get my score back up. Thanks a bunch!
Considering the above info, you might want to call them and plead your case about the mailing mix up. Being you're a good customer and have never been late etc. They may just remove it if you're nice about it and get the right person.
+1. Keep calling until you get a sympathetic ear. I'd call a few times a week till I find someone who will do what you need done. Your good history is on your side and you should fight for keeping a solid credit rating
Yes, I had a similar incident only mine was for being short on an auto pay by $2.39 (yes; TWO DOLLARS and thirty nine cents!) and my score plummetted. I rweceoved NO alerts, no mail, nothing. It was an obvious error, but Orchard Bank would do nothing for me. I dropped 72 points and until Capital One took over Orchard (and I cancelled!) no one did anything. Cap One removed it after some emails, but it was almost a year, and I still am not where I was.
I'm sorry. it sucks when something that you didn't do deliberately causes this kind of issue.
+1 on calling until you get a sympathetic ear. While it didn't work for me, I'd definitely give it a shot.
Good luck! Let us know how it goes 
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