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AMEX AU? No SSN needed.

Frequent Contributor

AMEX AU? No SSN needed.

When I called to add my dad to my new Cash Preferred card, the CSR said she only need his name & birthday. I told her I only have his SSN. She said no, she need his birthday.

Is this weird for AMEX? My dad's address is different than mine so I'm worry that it will not report to his CR. I remember I added him to my Blue card before with his SSN.

What's in your wallet?
-Not Capital One.
Message 1 of 13
12 REPLIES
Frequent Contributor

Re: AMEX AU? No SSN needed.

Try adding him online

 

When I looked into adding my GF it just asked for her SSN


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Message 2 of 13
Frequent Contributor

Re: AMEX AU? No SSN needed.

I tried to add him online but It won't let me. I got the system outage, please call message.

What's in your wallet?
-Not Capital One.
Message 3 of 13
Regular Contributor

Re: AMEX AU? No SSN needed.

I added my wife back in November without SSN, just her name and birthday... Two weeks ago I called the Amex Credit Services and they told me they don't need the SSN to start reporting credit information but they need names and birthdays... Also they recommend to me to pull her credit reports but we haven't done it yet. Maybe someone with more information can shed some light on this.

 

Zar Smiley Happy

Message 4 of 13
Frequent Contributor

Re: AMEX AU? No SSN needed.

lol no offense but it cracks me up that you know your dads SSN# but not his birthday


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Message 5 of 13
Regular Contributor

Re: AMEX AU? No SSN needed.

lol i thought the same thing


drsmith wrote:

lol no offense but it cracks me up that you know your dads SSN# but not his birthday


 


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Message 6 of 13
New Contributor

Re: AMEX AU? No SSN needed.

They also soft EX for authorized users.  DW added me back in December and sure enough they softed EX.

Message 7 of 13
Moderator Emeritus

Re: AMEX AU? No SSN needed.

When DD added an AU two months ago, AmEx required a SSN. 

 

I figure they can have whatever they want - birthday - SSN - it's all okay.  AmEx seems to have several mysteries in the way they get things done.  Smiley Indifferent

 

Just puttin' syrup on something, don't make it pancakes.
Message 8 of 13
Frequent Contributor

Re: AMEX AU? No SSN needed.


drsmith wrote:

lol no offense but it cracks me up that you know your dads SSN# but not his birthday


Haha. I live in CA and my parents are in GA. I just don't want to add him to the card and it ends up not reporting. By the way, I memorised my dad's, mom's, sister's birthdays and SSNs... I even have official copies of their bith certificates. Smiley Very Happy

What's in your wallet?
-Not Capital One.
Message 9 of 13
Valued Contributor

Re: AMEX AU? No SSN needed.

I just PCd from Amex Blue to Amex Blue Cash Everyday, and added AU. 

They asked following info to me:

  • AU's Name
  • AU's B.D
  • AU's SSN
  • Mailing Address for a new card
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Message 10 of 13