@savvyplanner wrote:Question, has anyone ever experienced this.
I opened my Platinum Card with American Express in April 2010, I pay on time and sometimes before it's due every month.
In 2011 I went abroad for Graduate MBA courses and I allowed my then CPA to pay the bills as they came in while I was gone.
My family worked with this guy for years and thought he was trustworthy, well turns out he was a fraud.
He failed to pay my balance from May and allowed it to be past due all summer. I returned to the country in August and I received a collection call from AMEX and they said I was past due, in order for them to reopen my account and not report it negative all I would have to do is pay my balance of $5392. Which I did quickly but the catch was that my initial open to buy would no longer be $5,000 it would instead be a percentage of the balance I paid and that turned out to be $1100. For the last 2 years I have kept the account in great standing but they refuse to remove the $1100 spending line. I was told back when I paid the past due balance that it would be removed in 6 months, of course there was no record of that conversation. I applied for the business Platinum in December and was approved the open to buy on that one is $10,000. Any suggestions?
Welcome to the forums!!!
I would calling AMEX executive offices to see what they can do.
1800 297 6197
Good luck!!!!
