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Super Contributor
enharu
Posts: 6,889
Registered: ‎02-27-2013

Re: AMEX Plat Upgrade

@vpae, I don't think anyone can help with that. There's restrictions / laws governing bringing explosives and flammable objects onto aircraft.
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Established Contributor
ibmrad7
Posts: 608
Registered: ‎12-11-2010

Re: AMEX Plat Upgrade

How does the concierge service work??

I have used it multiple times, most of the time they were able to get me a table when restaurant and open table denied my request. On a trip to San Juan, PR in May, my friends and I wanted to get table service at the best club in town but request turned down as they were sold out. I called AMEX Concierge and they were able to get me a table after 4 attempts of their own. They made a Spanish speaking representative make the call :-)


Have you used it?

See above. Multiple times.

Bought two winter jackets from Express over the Christmas sale, the only sizes available were XL. I bought it (This was in a different city). I got back home, called concierge to find the exact size in my city (They called all 9 stores to find the size... I only got one in my size :-( )


What kinds of things can they help with?

Almost anything... (within reasons of course)

 


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Established Member
Janders000
Posts: 21
Registered: ‎10-23-2012

Re: AMEX Plat Upgrade

I had the Plat several years ago... canceled it because I stopped traveling for work, and as others have mentioned I really only liked it for lounge access.  However, I did take my wife to NYC and wanted to arrange a few surprises.  I don't recall exact specifics, but I used the concierge service to book a limo service to/from the airport & hotel, and also to get reservations at Mario Batali's restaurant.  

 

It was one of those restaurants that only takes reservations 30 days out, and of course they instantly book up as soon as they're available.  They suggest calling every day to check for cancellations.  I didn't have the time to do that, so I gave the concierge service our dates when we would be in NYC and asked for a reservation.  Within a couple days, they had secured a table for 2 and even arranged another limo service to/from the restaurant.  

 

All of this was done via email.  FWIW, At the time I think they had a limo service discount benefit as well...

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Frequent Contributor
vpae
Posts: 431
Registered: ‎03-21-2012

Re: AMEX Plat Upgrade


enharu wrote:
@vpae, I don't think anyone can help with that. There's restrictions / laws governing bringing explosives and flammable objects onto aircraft.

lol, errrr. I should have separated it. I don't need them together. 

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Super Contributor
enharu
Posts: 6,889
Registered: ‎02-27-2013

Re: AMEX Plat Upgrade

Haha they can help you with that, provided fireworks are legal in your city / state.
JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Established Member
creditYum
Posts: 21
Registered: ‎05-14-2013

Re: AMEX Plat Upgrade

After hearing these stories the concierge service alone for the Plat card makes me want it. That sounds like it could be very useful! I think even just knowing that it is there if I ever need it is a major benefit. Not to mention the travel benefits. If I end up traveling this may be a go to card in the future.

Established Contributor
ibmrad7
Posts: 608
Registered: ‎12-11-2010

Re: AMEX Plat Upgrade

I see it's fee as 250, not 450.

 

I think most of us make at least one trip in a year, you get 200$ reimbursed on Airline expenses (I bought Gift cards worth 200$ and got it reimbursed in 3 days).

 

So considering Annual Fee of 175$ for a PRG and 250$ for Platinum, I would go for Platinum anyday over a PRG. (PRG does give 2x and 3x on Groceries and Gas I think)


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Regular Contributor
icloud2525
Posts: 199
Registered: ‎10-12-2012

Re: AMEX Plat Upgrade


ibmrad7 wrote:

I see it's fee as 250, not 450.

 

I think most of us make at least one trip in a year, you get 200$ reimbursed on Airline expenses (I bought Gift cards worth 200$ and got it reimbursed in 3 days).

 

So considering Annual Fee of 175$ for a PRG and 250$ for Platinum, I would go for Platinum anyday over a PRG. (PRG does give 2x and 3x on Groceries and Gas I think)


Just curious if I ever decide to upgrade, if it's a reimbursement for airline expenses, how were you able to but gift cards?  Always thought it was for extra bag fee, drinks and so on.

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Valued Contributor
Repo-ed
Posts: 2,953
Registered: ‎02-09-2012

Re: AMEX Plat Upgrade


ibmrad7 wrote:

I see it's fee as 250, not 450.

 

I think most of us make at least one trip in a year, you get 200$ reimbursed on Airline expenses (I bought Gift cards worth 200$ and got it reimbursed in 3 days).

 

So considering Annual Fee of 175$ for a PRG and 250$ for Platinum, I would go for Platinum anyday over a PRG. (PRG does give 2x and 3x on Groceries and Gas I think)


Where do you see that they lowered the AF from 450 to 250?

Established Contributor
ibmrad7
Posts: 608
Registered: ‎12-11-2010

Re: AMEX Plat Upgrade


Repo-ed wrote:

ibmrad7 wrote:

I see it's fee as 250, not 450.

 

I think most of us make at least one trip in a year, you get 200$ reimbursed on Airline expenses (I bought Gift cards worth 200$ and got it reimbursed in 3 days).

 

So considering Annual Fee of 175$ for a PRG and 250$ for Platinum, I would go for Platinum anyday over a PRG. (PRG does give 2x and 3x on Groceries and Gas I think)


Where do you see that they lowered the AF from 450 to 250?


Where did I say they lowered the fee to 250?


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