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Frequent Contributor
Strepthroat
Posts: 259
Registered: ‎06-13-2008
0

AMEX Platinum Card MR Points

Anyone else log into their accounts only to notice that they were given 50,000 points, then minutes later the points are gone.  I know I was supposed to receive points for upgrading after 6 weeks and $300 in spending I believe, so when I login today, I notice I had 55,437 points.  Get all excited, e-mail my brother that runs charges through monthly so that I can earn points.....wouldn't you know moments later, the points were gone.  I'll have to call AMEX MR to see what the glitch was about and see what happened to my points I was supposed to get.  Shame I can't remember though what the promotion was.

Marriott Rewards Visa $25,000; AirTran A+Rewards Visa $25,000; PFCU Visa $17,000; Barclay B&N MasterCard $12,000; GUCU Visa $10,500; Nordstrom Visa $10,000; GOCU Visa $10,000; Ann Taylor MasterCard $6,400; US Bank Perks Plus Visa $5,000; Barclay Arrival MasterCard $5,000; Quicksilver One $3,000; Capital One Classic $3,000; Amazon Visa $500; Sam's Club MasterCard $250; Dillards AMEX $250; Wal-Mart MasterCard $250.
Senior Contributor
Walt_K
Posts: 3,065
Registered: ‎11-02-2009
0

Re: AMEX Platinum Card MR Points

Were you targeted for the promotion or did you read about it elsewhere and ask Amex to apply it to your account?  There have been reports recently of Amex either not giving points or taking back points for people that asked for targeted promo codes when they were not targeted for the promos. 


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


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Frequent Contributor
Strepthroat
Posts: 259
Registered: ‎06-13-2008
0

Re: AMEX Platinum Card MR Points

Yes, I was targeted. 

Marriott Rewards Visa $25,000; AirTran A+Rewards Visa $25,000; PFCU Visa $17,000; Barclay B&N MasterCard $12,000; GUCU Visa $10,500; Nordstrom Visa $10,000; GOCU Visa $10,000; Ann Taylor MasterCard $6,400; US Bank Perks Plus Visa $5,000; Barclay Arrival MasterCard $5,000; Quicksilver One $3,000; Capital One Classic $3,000; Amazon Visa $500; Sam's Club MasterCard $250; Dillards AMEX $250; Wal-Mart MasterCard $250.
Senior Contributor
Walt_K
Posts: 3,065
Registered: ‎11-02-2009
0

Re: AMEX Platinum Card MR Points

Should be a simple fix then by calling Amex MR rewards.  I imagine they'll have it in their records that you were targeted for the code.  Of course, if they don't, it may be a problem if you no longer have the e-mail or mail offering. If you can search around online and find the bonus ID code, that might help even if you can't find your original offer.  Best of luck.


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


Take the FICO Fitness Challenge
Frequent Contributor
Strepthroat
Posts: 259
Registered: ‎06-13-2008
0

Re: AMEX Platinum Card MR Points

Will do, thanks!  I'll post a follow up as an FYI for others that might have the same experience.

Marriott Rewards Visa $25,000; AirTran A+Rewards Visa $25,000; PFCU Visa $17,000; Barclay B&N MasterCard $12,000; GUCU Visa $10,500; Nordstrom Visa $10,000; GOCU Visa $10,000; Ann Taylor MasterCard $6,400; US Bank Perks Plus Visa $5,000; Barclay Arrival MasterCard $5,000; Quicksilver One $3,000; Capital One Classic $3,000; Amazon Visa $500; Sam's Club MasterCard $250; Dillards AMEX $250; Wal-Mart MasterCard $250.

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