Reply
Moderator
Posts: 27,207
Registered: ‎09-13-2012
0

Re: AMEX denied expediting the SPG

Established Contributor
Posts: 937
Registered: ‎07-24-2012
0

Re: AMEX denied expediting the SPG

LOL this is a YMMV for sure. I called in for recon on the personal SPG and they asked if I needed the card expedited. I declined the offer as I really was in no rush and was told to expect it in 5-7 business days. It arrived two days later. 

 

Valued Contributor
Posts: 1,589
Registered: ‎03-24-2013
0

Re: AMEX denied expediting the SPG

chase had no problem expediting my freedom which is just a normal card, nothing too special.
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$10,000---------$10,750----------$5,000---------$6,500----

FICO - TU: 780 EX: 784 EQ: 761
Regular Contributor
Posts: 185
Registered: ‎10-11-2012
0

Re: AMEX denied expediting the SPG

[ Edited ]

I called in again, this time the CSR reassured me the only reason he can't expedite this card is because it's already been mailed out. He then offered to send a replacement card which would arrive by tomorrow morning and cancelling the current one. I declined the offer, since I don't want it expedited that bad, and I'd rather not go through the hassle.

 

So it's all good Smiley Happy

Chase Sapphire Preferred / Chase United MileagePlus Explorer / Chase Freedom / AMEX PRG / AMEX SPG / AMEX BCE / Discover IT / Barclaycard Financing / BofA Cash Rewards for Students / CITI Classic
Frequent Contributor
Posts: 471
Registered: ‎03-29-2011
0

Re: AMEX denied expediting the SPG


scenery_guy wrote:

LOL this is a YMMV for sure. I called in for recon on the personal SPG and they asked if I needed the card expedited. I declined the offer as I really was in no rush and was told to expect it in 5-7 business days. It arrived two days later. 

 


This was also my experience, just last week.

________________________________________________________________________________
Senior Contributor
Posts: 6,277
Registered: ‎08-16-2012
0

Re: AMEX denied expediting the SPG

They will expedite it only if it already hasn't been sent.
That has been my exp with Chase, Discover, and Amex.
BCE was expedited, but my Delta Gold was not.
Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| BOA Better Bal $17.5k |Wmt Discover $12.5k | BR Visa $17.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k
Valued Contributor
Posts: 1,589
Registered: ‎03-24-2013
0

Re: AMEX denied expediting the SPG

the first time i called for my bce was the second it was approved and they said no. then i called the next day and they said it was already processed and ready to ship and then after that phone i still didnt receive it for atleast another 5 days.
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$10,000---------$10,750----------$5,000---------$6,500----

FICO - TU: 780 EX: 784 EQ: 761
Regular Contributor
Posts: 185
Registered: ‎10-11-2012
0

Re: AMEX denied expediting the SPG


youngandcreditwrthy wrote:
They will expedite it only if it already hasn't been sent.
That has been my exp with Chase, Discover, and Amex.
BCE was expedited, but my Delta Gold was not.

Yes, that's what I thought too, but the first CSR told me it wasn't already sent out, and he still can't expedite it. The second CSR told me it was in fact mailed out, and was willing to expedite another one, and to cancel the first one. So I can't exactly determine which CSR was misinformed.

 

Seeing as you had the BCE expeditied, it's all definitely YMMV since many of the posters here were denied expedition of the BCE.

Chase Sapphire Preferred / Chase United MileagePlus Explorer / Chase Freedom / AMEX PRG / AMEX SPG / AMEX BCE / Discover IT / Barclaycard Financing / BofA Cash Rewards for Students / CITI Classic
Regular Contributor
Posts: 185
Registered: ‎10-11-2012
0

Re: AMEX denied expediting the SPG

Just an update. I received my card today, two business days after talking with the CSR and being told that it won't be expedited. Seeing as many posters here recieved their card (SPG specifically) in two days even after telling the CSRs that they don't want it to be expedited, I think it's safe to say there is something going on with the SPG delivery. It doesn't matter if the CSRs say they won't send it fast, or you say you don't want it fast, they'll still expedite it regardless.

Either way I got no complaints!

Chase Sapphire Preferred / Chase United MileagePlus Explorer / Chase Freedom / AMEX PRG / AMEX SPG / AMEX BCE / Discover IT / Barclaycard Financing / BofA Cash Rewards for Students / CITI Classic
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.