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Frequent Contributor
OhioCPA
Posts: 470
Registered: ‎03-29-2011
0

Re: AMEX not expediting new cards, at least one CSR says so

Perhaps the distinction is with new card members versus new accounts for existing card members. As pointed out above, Amex might feel more secure using USPS than FedEx for a new card member. 

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Established Contributor
sccredit
Posts: 966
Registered: ‎09-14-2012
0

Re: AMEX not expediting new cards, at least one CSR says so

I had to have my new BCP replaced because the member date was wrong and they had no problem expediting.  Seems to be a YMMV with different CSRs.

Never take credit personally

Unsecured Credit: Amex BCP $24,900; Chase Sapphire Preferred $24,200; Discover It $12,500; Chase Ink Cash $15,000; Chase Slate $13,500; Citi TYP $12,900; Amex SPG Biz $3,000; DCU Visa $10,000; Logix FCU $15,000; Citi Home Depot $8,800; Lowes $5,000; Care Credit $6,000; Penfed Platinum Sig $16,000; Barclay Arrival Plus WEMC $5,000; Bank of America World Points Business Visa $8,000; US Bank PLOC Overdraft $1,500; US Bank Edge Rewards Business $10,000; PenFed PLOC $5,000

Regular Contributor
Omnipotent
Posts: 158
Registered: ‎06-22-2013
0

Re: AMEX not expediting new cards, at least one CSR says so

My understanding is not on your first account with Amex.

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