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Frequent Contributor
OhioCPA
Posts: 445
Registered: ‎03-29-2011

Re: AMEX not expediting new cards, at least one CSR says so

Perhaps the distinction is with new card members versus new accounts for existing card members. As pointed out above, Amex might feel more secure using USPS than FedEx for a new card member. 

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Chase Sapphire Preferred, Amex Hilton Honors Surpass, Amex BCE, BOA Travel Rewards, Amex MB Platinum
Established Contributor
sccredit
Posts: 770
Registered: ‎09-14-2012

Re: AMEX not expediting new cards, at least one CSR says so

I had to have my new BCP replaced because the member date was wrong and they had no problem expediting.  Seems to be a YMMV with different CSRs.

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Regular Contributor
Omnipotent
Posts: 154
Registered: ‎06-22-2013

Re: AMEX not expediting new cards, at least one CSR says so

My understanding is not on your first account with Amex.

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