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AMEX not expediting new cards, at least one CSR says so

Frequent Contributor

Re: AMEX not expediting new cards, at least one CSR says so

Perhaps the distinction is with new card members versus new accounts for existing card members. As pointed out above, Amex might feel more secure using USPS than FedEx for a new card member. 

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Message 21 of 23
Valued Contributor

Re: AMEX not expediting new cards, at least one CSR says so

I had to have my new BCP replaced because the member date was wrong and they had no problem expediting.  Seems to be a YMMV with different CSRs.

Starting a whole new chapter
Message 22 of 23
Highlighted
Regular Contributor

Re: AMEX not expediting new cards, at least one CSR says so

My understanding is not on your first account with Amex.
Message 23 of 23