So, I've been through 2 chat sessions with 2 different AMEX reps. I am trying to set up spend alerts to email me everytime I use my AMEX card, and apparently AMEX doesn't have this feature? My Chase card has an option to email me anytime my card is used over a specified amount, and whether or not it was an online or in store purchase. I find it hard to believe that AMEX can't do this. Does anyone have any input on this?
Thanks
@Anonymous wrote:You can an alert to text or email you for any charge over $10 and set an alert for any online or phone charges
The "card not present" email alert works fine, but I'm talking more in terms of physical use. The $10 spend tracking alert doesn't email everytime the card is used with the merchant name and amount charged, but rather it sends an email saying how much you've spent up to that date in that cycle. What I'm looking for is:
1.) I buy gas at a gas station, and use my AMEX card at the pump
2.) Receive email notification with Gas station name, and amount charged.
@DomLS3 wrote:
@Anonymous wrote:You can an alert to text or email you for any charge over $10 and set an alert for any online or phone charges
The "card not present" email alert works fine, but I'm talking more in terms of physical use. The $10 spend tracking alert doesn't email everytime the card is used with the merchant name and amount charged, but rather it sends an email saying how much you've spent up to that date in that cycle. What I'm looking for is:
1.) I buy gas at a gas station, and use my AMEX card at the pump
2.) Receive email notification with Gas station name, and amount charged.
Why not just log into the app once a day or whatever? Keep the information in one place which is way more convenient than email if we're talking a daily use card? If it's not a daily use card and it's SD'd, wouldn't the spend tracking alert be sufficient and you could check the app if you thought there was something fraudulent?
Maybe I'm confused as to the use case heh.
