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Apparently they are getting comfortable with me. I got the Gold in May 2008, and after my three "7-10"'s in row with my mini-app spree this past May, I thought I needed some luv somewhere, so I went for the Platinum. They were happy to let me pay them $450 a year.
I tried to use the concierge service last month, and they were unable to help me. I thought maybe they wanted to make it up to me, so I called in and hit the auto CLI option on my TE from June 2008. I had $2,000 from Day 1, and I kept reading about no more than 3X for CLI's. I asked for $5,000, and ta da! $5,000.
Now they are offering 5,000 bonus points if I add Sign and Travel. Certain charges over $200 can be revolved. I don't think I would actually revolve anything on it, but they said it is only available based on Card tenure, payment history, and creditworthiness. If I add this feature, will it change how it reports? Are there any disadvantages to taking them up on this offer?
Since I have the TE card to revolve, I think I'll just leave well enough alone for now.
The concierge service website claims they can do almost anything. I wanted to meet a pro athlete when the team visited a nearby city. Amex tried, but the team nixed the idea.
I keep getting those offers, too, but always ignore them. What AmEx has done with their brand seems crazy to me. Their regular green/gold cards used to stand out as something different from, better than, a regular credit card. If you have to pay in full every month -- which I generally do on all my cards anyway -- you should be considered a lower risk. But their "pay over time" feature just turns those cards into ordinary CCs. I suppose they felt they had to do it to compete somehow, but it's astrounding to me that AmEx (and so many other financial-service companies that are being blasted in this forum) just don't seem to care about their reputation.