11-06-2007 05:17 PM
11-06-2007 05:22 PM
Wait... they offered you the card 'guaranteed' (that's what they say) and then pulled it back because they found out you had a closed account prior to them giving you this card? That I would start writing complaints about.
Lawlover2 wrote:Nothing . . . I am so mad! I called last night and the supervisor told me had I requested this w/in 3 months of my card being cancelled, she could have done something. I never new but my card was canceled in June!!! When I got online to pay and check balance every month - it didn't say closed. When I called the automated line, it says I still have $700 in available credit. Apparently, they sent a letter . . . I didn't get it! She told me to reapply - right, I won't be getting that. And, I paid a $49 annual fee - was 3 months short of having it a year! Helppppp meee - I want to SCREAM at someone!
11-06-2007 06:00 PM
11-07-2007 01:34 PM
11-07-2007 02:42 PM
The automated system...isn't intelligent enough to convey the information that the account is closed. Talk to a live person and they will let you know the account is closed.
Lawlover2 wrote:Well that TOTALLY sucks - I didn't even know it was closed. When I call now, it says your available credit is "$700", balance due is $0.00 - how can I have $700 available if my card is closed???
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