this happened to me several years ago with CapOne. I got tired of waiting on hold so I hit the cancel card selection, thinking someone would surely pick up in an effort not to lose their business. They asked me to verify that cancelling the card was what I wanted to do (press 1 to verify or 2 to go back to the main menu). I was a little hesitant but pushed to verify, and was informed that my accouint was now closed.
I called them back and explained. It took a couple of escalations but finally got them to agree to reopen my card. It took about a week or so to reopen.
this happened to me several years ago with CapOne. I got tired of waiting on hold so I hit the cancel card selection, thinking someone would surely pick up in an effort not to lose their business. They asked me to verify that cancelling the card was what I wanted to do (press 1 to verify or 2 to go back to the main menu). I was a little hesitant but pushed to verify, and was informed that my accouint was now closed.
I called them back and explained. It took a couple of escalations but finally got them to agree to reopen my card. It took about a week or so to reopen.
Glad to hear they re-opened acct, Someone had posted about the same thing but with their Pay Pal Extras.
Discover IT $2,600- First Premier MasterCard $1,000- Dillards Store Card $300- Fingerhut Advantage $200 Chapter 7 BK Dischagred on 07/11/16. Gardening Since 01/17/2019
this happened to me several years ago with CapOne. I got tired of waiting on hold so I hit the cancel card selection, thinking someone would surely pick up in an effort not to lose their business. They asked me to verify that cancelling the card was what I wanted to do (press 1 to verify or 2 to go back to the main menu). I was a little hesitant but pushed to verify, and was informed that my accouint was now closed.
I called them back and explained. It took a couple of escalations but finally got them to agree to reopen my card. It took about a week or so to reopen.
Discover IT $2,600- First Premier MasterCard $1,000- Dillards Store Card $300- Fingerhut Advantage $200