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This has to be the same guy I chatted with a few months back. Upon declining my CLI request on my Amazon card which btw has a $6k limit, he goes on to apologize and then offered a $25 credit for the "inconvenience" lol. I'm like I definitely need more inconvenience from you. Credit reflected few days later!
@pizza1 wrote:I totally forgot about this!!! On the 22nd, I went to chat and asked for a cli in my Amazon CC. He was nice about the whole thing, and said he try to do what he can do. Well, it came back a denial, not surprised, and he went on and on about how sorry he was he couldn't raise my limit himself etc.. I told him, it's ok don't worry about it, I know it's all computer generated, and thanked him for trying. He said.. "I feel so bad i couldn't do more, so I'm giving you a $25 credit to your acct"!
I I told him that wasn't necessary at all, but he insisted!! I said ok, thanked him and then asked him if he could "deny my other Synch CC's and then feel bad on those too! LMAO!!! He actually typed Back LOL, and thanked me for understanding he couldn't do more.
Loved your story! Thanks for posting. Hey, $25 is $25! Good luck in the future!
Great story! it actually made me laugh outloud. I'm thinking this guy has found a way to keep his customer satisfaction scores up.